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代言人、框架和奖励在膳食补充剂广告效果中的作用。

The role of endorsers, framing, and rewards on the effectiveness of dietary supplement advertisements.

机构信息

Chinese Culture University, Taipei, Taiwan.

出版信息

J Health Commun. 2012;17(1):54-75. doi: 10.1080/10810730.2011.585689. Epub 2011 Oct 17.

Abstract

This study examined the effects of endorsers, message framing, and rewards on consumers' responses toward dietary supplement advertisements in terms of ad liking and ad believability, attitude toward the advertisement, attitude toward the brand, and behavioral intention. The results of 2 × 2 × 2 factorial design show that viewers respond differently to different types of endorser, message framing, and rewards. Rewards have moderate influences on consumers' ad liking when combined with different framed messages and endorsers. Endorsers, message framing, and rewards are interrelated; it is notable that respondents express more ad liking when celebrity endorser, positive framing, and extrinsic reward are used in combination. The authors found that ad liking and ad believability have an effect on attitude toward the advertisement and the brand. In addition, the authors found that (a) attitude toward the advertisement has relations with attitude toward the brand and behavioral intention and (b) attitude toward the brand has a significant influence on behavioral intention. These results can also be useful for marketers with regard to developing and implementing their marketing activities to specific customer segment.

摘要

本研究考察了代言人、信息框架和奖励对消费者对膳食补充剂广告的反应的影响,包括广告喜好度和广告可信度、对广告的态度、对品牌的态度和购买意愿。2×2×2 因子设计的结果表明,观众对不同类型的代言人、信息框架和奖励的反应不同。当与不同的框架信息和代言人结合使用时,奖励对消费者的广告喜好度有中等程度的影响。代言人、信息框架和奖励是相互关联的;值得注意的是,当使用名人代言人、正面框架和外在奖励时,受访者表示更喜爱广告。作者发现广告喜好度和广告可信度对广告和品牌的态度有影响。此外,作者还发现(a)对广告的态度与对品牌的态度和购买意愿有关,(b)对品牌的态度对购买意愿有重大影响。这些结果对于营销人员针对特定客户群体制定和实施营销活动也具有一定的参考价值。

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