Volland Jennifer, Blockberger-Miller Sue
Jennifer Volland, DHA, RN, CPHQ, NEA-BC, FACHE, is a Vice President Program Development, National Research Corporation, Omaha, Nebraska. Sue Blockberger-Miller, BSN, MSN, RN, is a Sr. Vice President of Operations, Home Care Partners of Cincinnati, Cincinnati, Ohio.
Home Healthc Now. 2015 Apr;33(4):199-205. doi: 10.1097/NHH.0000000000000220.
Legislative enactment of the Patient Protection and Affordable Care Act in 2010 created an impetus for change within the healthcare industry. As a result, the entire healthcare continuum is under greater scrutiny and incentives for performance levels and subsequent outcomes. Home healthcare clinicians have a vital role in the emerging spotlight of care transitions from hospital to home. Home healthcare clinicians will need to understand the concepts of patient engagement and patient activation, and have tactical plans for success. Understanding best practices and recommendations will be an element of competitive differentiation. This article reviews these concepts, along with interventions to target health literacy, communication with patients and families, and the use of motivational interviewing.
2010年《患者保护与平价医疗法案》的立法颁布为医疗行业带来了变革动力。因此,整个医疗服务连续体受到了更严格的审查,并对绩效水平及后续结果给予激励。家庭医疗临床医生在从医院到家庭的护理过渡这一逐渐受到关注的领域中发挥着至关重要的作用。家庭医疗临床医生需要理解患者参与和患者激活的概念,并制定成功的策略计划。了解最佳实践和建议将成为竞争差异化的一个要素。本文回顾了这些概念,以及针对健康素养、与患者及家属沟通以及运用动机性访谈的干预措施。