[Evaluation of public and private health care systems].

BACKGROUND

There is a great degree of dissatisfaction with the Chilean health care system.

AIM

To investigate which are the most relevant perceived factors when the health care system is evaluated.

MATERIAL AND METHODS

Analysis of a survey about the Chilean health care system carried out during 2011, 2012 and 2013, involving 2,801 respondents.

RESULTS

The response capacity of emergency systems was the main factor considered for the evaluation of public and private health care systems. Respondents who were affiliated to private insurance systems also took into consideration the quality of medical infrastructure.

CONCLUSIONS

There are different factors considered when public or private health care systems are evaluated.