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医疗保健领导者的能力与情商的相关性。

Health care leader competencies and the relevance of emotional intelligence.

作者信息

Weiszbrod Twila

机构信息

Author Affiliation: Saint Joseph's College, Standish, Maine.

出版信息

Health Care Manag (Frederick). 2015 Apr-Jun;34(2):140-6. doi: 10.1097/HCM.0000000000000060.

Abstract

As health care leader competencies continue to be refined and emphasized in health care administration educational programs, the "soft skills" of emotional intelligence have often been implied, but not included explicitly. The purpose of this study was to better understand what relationship, if any, could be identified between health care leader competencies and emotional intelligence. A quantitative correlational method of study was used, utilizing self-assessments and 360-degree assessments of both constructs. There were 43 valid participants in the study, representing the various types of health care delivery systems. Correlational analysis suggested there was a positive relationship; for each unit of increase in emotional intelligence, there was a 0.6 increase in overall health care leadership competence. This study did not suggest causation, but instead suggested that including the study and development of emotional intelligence in health care administration programs could have a positive impact on the degree of leader competence in graduates. Some curricula suggestions were provided, and further study was recommended.

摘要

随着医疗保健管理教育项目中医疗保健领导者能力不断得到完善和强调,情商的“软技能”常常被隐含提及,但未被明确纳入。本研究的目的是更好地理解医疗保健领导者能力与情商之间可能存在何种关系(若有关系的话)。研究采用了定量相关研究方法,对这两个构念进行自我评估和360度评估。该研究有43名有效参与者,代表了各类医疗保健提供系统。相关分析表明存在正相关关系;情商每提高一个单位,整体医疗保健领导能力就提高0.6。本研究并未表明存在因果关系,而是表明在医疗保健管理项目中纳入情商的研究与培养可能会对毕业生的领导能力水平产生积极影响。文中提供了一些课程建议,并建议进行进一步研究。

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