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基于互联网的多屏医疗步行内容的开发及用户满意度评估,以提高持续使用动机。

The Development and User Satisfaction Evaluation of Internet-Based N-Screen Healthcare Walking Content to Increase Continuous Usage Motivation.

作者信息

Youm Sekyoung

机构信息

Industry-Academic Cooperation Foundation, Dongguk University , Seoul, Korea.

出版信息

Telemed J E Health. 2015 Aug;21(8):677-85. doi: 10.1089/tmj.2014.0135. Epub 2015 Apr 28.

DOI:10.1089/tmj.2014.0135
PMID:25919918
Abstract

OBJECTIVE

The purpose of the current study is (1) to apply Internet-based N-Screen (this is used like the term "emultiscreen"; as the technology that provides services of shared content or application via N devices, it includes all screens such as personal computers [PCs], TV, and mobile devices) services to healthcare services by developing games for improving one's health and (2) to present ways to activate the use of health promotion contents in the future by investigating user satisfaction and whether there is any intention to accept the contents and/or use the services continuously.

MATERIALS AND METHODS

In order to evaluate the customized health maintenance content provided by the healthcare walking system developed in the current study, 98 adult men and women residing in Seoul, Korea, were instructed to use 10 minutes' worth of the walking content. Perceived quality, level of trust in the results, effectiveness of the exercise, and overall satisfaction were measured in regard to the N-Screen-based walking content, including those for the cell phone, PC, and Internet protocol TV (IPTV).

RESULTS

Walking contents using N-Screen services were perceived with high levels of trust in the results of the exercise, the effectiveness of the exercise, and overall satisfaction. In terms of the usability of N-Screen services, the younger the participants, the more usable they found the mobile or PC programs. The older the participants, the more usable they found the IPTV screens, although they still struggled with using the content given; operating IPTVs proved to be difficult for them. Furthermore, participants who were engaged in exercise on a regular basis were less satisfied with the program, in general.

CONCLUSIONS

The present study has developed a walking system using N-Screen programs to make the most common and effective forms of exercise-walking and running-accessible indoors. This may increase motivation to exercise by offering services that boost one's interest in exercising, such as personal monitoring and real-time feedback regarding one's workout progress.

摘要

目的

本研究的目的是:(1)通过开发改善健康的游戏,将基于互联网的N-屏幕(其使用方式类似于术语“多屏幕”;作为通过N台设备提供共享内容或应用程序服务的技术,它包括所有屏幕,如个人电脑[PC]、电视和移动设备)服务应用于医疗保健服务;(2)通过调查用户满意度以及是否有继续接受内容和/或使用服务的意愿,提出未来激活健康促进内容使用的方法。

材料与方法

为了评估本研究中开发的医疗保健步行系统提供的定制化健康维护内容,98名居住在韩国首尔的成年男女被指示使用价值10分钟的步行内容。针对基于N-屏幕的步行内容,包括手机、PC和互联网协议电视(IPTV)的内容,测量了感知质量、对结果的信任程度、锻炼效果和总体满意度。

结果

使用N-屏幕服务的步行内容在锻炼结果的信任度、锻炼效果和总体满意度方面得到了较高评价。就N-屏幕服务的可用性而言,参与者越年轻,他们发现移动或PC程序越易用。参与者年龄越大,他们发现IPTV屏幕越易用,尽管他们在使用给定内容时仍有困难;事实证明,操作IPTV对他们来说很困难。此外,一般来说,经常锻炼的参与者对该程序的满意度较低。

结论

本研究开发了一种使用N-屏幕程序的步行系统,以使最常见且有效的运动形式——步行和跑步——能够在室内进行。这可能通过提供提升人们锻炼兴趣的服务,如个人监测和关于锻炼进展的实时反馈,来增加锻炼的动力。

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