Broder Hillary L, Janal Malvin, Mitnick Danielle M, Rodriguez Jasmine Y, Sischo Lacey
Dr. Broder is Professor, Department of Cariology and Comprehensive Care, New York University College of Dentistry; Dr. Janal is Senior Research Scientist, Department of Epidemiology and Health Promotion, New York University College of Dentistry; Dr. Mitnick is Assistant Research Scientist and Adjunct Instructor, Department of Cariology and Comprehensive Care, New York University College of Dentistry; Ms. Rodriguez is Research Administrator and Adjunct Instructor, Department of Cariology and Comprehensive Care, New York University College of Dentistry; and Dr. Sischo is Assistant Research Scientist and Adjunct Instructor, Department of Cariology and Comprehensive Care, New York University College of Dentistry
Dr. Broder is Professor, Department of Cariology and Comprehensive Care, New York University College of Dentistry; Dr. Janal is Senior Research Scientist, Department of Epidemiology and Health Promotion, New York University College of Dentistry; Dr. Mitnick is Assistant Research Scientist and Adjunct Instructor, Department of Cariology and Comprehensive Care, New York University College of Dentistry; Ms. Rodriguez is Research Administrator and Adjunct Instructor, Department of Cariology and Comprehensive Care, New York University College of Dentistry; and Dr. Sischo is Assistant Research Scientist and Adjunct Instructor, Department of Cariology and Comprehensive Care, New York University College of Dentistry.
J Dent Educ. 2015 Aug;79(8):940-8.
Previous studies have shown that a communications program using patient instructors (PIs) facilitates data-gathering and interpersonal skills of third-year dental students. The aim of this study was to address the question of whether those skills are retained into the students' fourth year and generalized from the classroom to the clinic. In the formative training phase, three cohorts of D3 students (N=1,038) at one dental school received instruction regarding effective patient-doctor communication; interviewed three PIs and received PI feedback; and participated in a reflective seminar with a behavioral science instructor. In the follow-up competency phase, fourth-year students performed two new patient interviews in the clinic that were observed and evaluated by clinical dental faculty members trained in communications. Mean scores on a standardized communications rating scale and data-gathering assessment were compared over training and follow-up sessions and between cohorts with a linear mixed model. The analysis showed that the third-year students' mean communication and data-gathering scores increased with each additional encounter with a PI (p<0.05) and that communication scores were not only maintained but increased during the fourth-year follow-up competency evaluations (p<0.05). Based on changes in the communications curriculum, prior instruction facilitated the students' clinical communication performance at baseline (p<0.05). This study suggests that the current Clinical Communications program improved students' data-gathering and interpersonal skills. Those skills were maintained and generalized through completion of the D4 students' summative competency performance in a clinical setting.
以往的研究表明,一个使用患者指导教师(PIs)的沟通项目有助于培养牙科三年级学生的数据收集能力和人际交往能力。本研究的目的是探讨这些技能是否能在学生进入四年级时得以保留,并从课堂推广到临床。在形成性培训阶段,一所牙科学院的三组D3学生(N = 1038)接受了关于有效的医患沟通的指导;采访了三名患者指导教师并收到他们的反馈;并与一位行为科学教师参加了一次反思研讨会。在后续的能力评估阶段,四年级学生在临床环境中进行了两次新的患者访谈,由受过沟通培训的临床牙科教师进行观察和评估。使用线性混合模型对标准化沟通评分量表和数据收集评估的平均分数在培训和随访期间以及不同组之间进行了比较。分析表明,三年级学生的平均沟通和数据收集分数随着与患者指导教师的每次额外接触而增加(p<0.05),并且在四年级的随访能力评估中,沟通分数不仅得以保持,而且有所提高(p<0.05)。基于沟通课程的变化,先前的指导在基线时促进了学生的临床沟通表现(p<0.05)。本研究表明,当前的临床沟通项目提高了学生的数据收集和人际交往能力。这些能力通过D4学生在临床环境中的总结性能力表现得以保持和推广。