Wening Stefanie, Keith Nina, Abele Andrea E
Technische Universität Darmstadt, Germany.
University of Erlangen-Nuremberg, Germany.
Br J Soc Psychol. 2016 Jun;55(2):206-26. doi: 10.1111/bjso.12130. Epub 2015 Sep 25.
In negotiations, a focus on interests (why negotiators want something) is key to integrative agreements. Yet, many negotiators spontaneously focus on positions (what they want), with suboptimal outcomes. Our research applies construal-level theory to negotiations and proposes that a high construal level instigates a focus on interests during negotiations which, in turn, positively affects outcomes. In particular, we tested the notion that the effect of construal level on outcomes was mediated by information exchange and judgement accuracy. Finally, we expected the mere mode of presentation of task material to affect construal levels and manipulated construal levels using concrete versus abstract negotiation tasks. In two experiments, participants negotiated in dyads in either a high- or low-construal-level condition. In Study 1, high-construal-level dyads outperformed dyads in the low-construal-level condition; this main effect was mediated by information exchange. Study 2 replicated both the main and mediation effects using judgement accuracy as mediator and additionally yielded a positive effect of a high construal level on a second, more complex negotiation task. These results not only provide empirical evidence for the theoretically proposed link between construal levels and negotiation outcomes but also shed light on the processes underlying this effect.
在谈判中,关注利益(谈判者想要某事物的原因)是达成整合性协议的关键。然而,许多谈判者会自发地关注立场(他们想要的东西),结果并不理想。我们的研究将解释水平理论应用于谈判,并提出高解释水平会促使谈判者在谈判过程中关注利益,进而对谈判结果产生积极影响。具体而言,我们检验了这样一种观点,即解释水平对谈判结果的影响是通过信息交流和判断准确性来介导的。最后,我们预期任务材料的呈现方式会影响解释水平,并通过具体的谈判任务与抽象的谈判任务来操控解释水平。在两项实验中,参与者在高解释水平或低解释水平条件下以两人一组的形式进行谈判。在研究1中,高解释水平的两人组比低解释水平条件下的两人组表现更好;这一主效应是由信息交流介导的。研究2使用判断准确性作为中介变量,重复了主效应和中介效应,此外还发现高解释水平对第二项更复杂的谈判任务产生了积极影响。这些结果不仅为理论上提出的解释水平与谈判结果之间的联系提供了实证证据,还揭示了这一效应背后的过程。