Myrick Jessica Gall, Holton Avery E, Himelboim Itai, Love Brad
a The Media School , Indiana University.
b Department of Communication , University of Utah.
Health Commun. 2016;31(5):596-605. doi: 10.1080/10410236.2014.981664. Epub 2015 Oct 9.
Social network sites (SNSs) like Twitter continue to attract users, many of whom turn to these spaces for social support for serious illnesses like cancer. Building on literature that explored the functionality of online spaces for health-related social support, we propose a typology that situates this type of support in an SNS-based open cancer community based on the type (informational or emotional) and the direction (expression or reception) of support. A content analysis applied the typology to a 2-year span of Twitter messages using the popular hashtag "#stupidcancer." Given that emotions form the basis for much of human communication and behavior, including aspects of social support, this content analysis also examined the relationship between emotional expression and online social support in tweets about cancer. Furthermore, this study looked at the various ways in which Twitter allows for message sharing across a user's entire network (not just among the cancer community). This work thus begins to lay the conceptual and empirical groundwork for future research testing the effects of various types of social support in open, interactive online cancer communities.
像推特这样的社交网站(SNS)持续吸引着用户,其中许多人会转向这些平台,寻求针对癌症等严重疾病的社会支持。基于探讨在线空间在健康相关社会支持方面功能的文献,我们提出了一种类型学,根据支持的类型(信息性或情感性)和方向(表达或接受),将这种支持置于基于社交网站的开放性癌症社区中。一项内容分析运用该类型学,对使用热门标签“#stupidcancer”的两年时间段内的推特信息进行了研究。鉴于情感构成了人类诸多交流和行为(包括社会支持的各个方面)的基础,这项内容分析还考察了关于癌症的推文里情感表达与在线社会支持之间的关系。此外,本研究审视了推特允许信息在用户的整个社交网络(而非仅仅在癌症社区内)进行分享的各种方式。因此,这项工作开始为未来研究在开放、互动的在线癌症社区中测试各类社会支持的效果奠定概念和实证基础。