实时儿童远程心理保健服务的技术考量
Technological Considerations for the Delivery of Real-Time Child Telemental Healthcare.
作者信息
Chou Tommy, Comer Jonathan S, Turvey Carolyn L, Karr Ashley, Spargo Garret
机构信息
1 Mental Health Interventions and Technology (MINT) Program, Center for Children and Families, Department of Psychology, Florida International University , Miami, Florida.
2 Department of Psychiatry, University of Iowa Carver College of Medicine , Iowa City, Iowa.
出版信息
J Child Adolesc Psychopharmacol. 2016 Apr;26(3):192-7. doi: 10.1089/cap.2015.0043. Epub 2015 Oct 22.
OBJECTIVE
In recent years, rapid advances in the sophistication and accessibility of new technologies for consumer use have been leveraged to meaningfully expand the scope of mental health services for youth. However, despite many potential benefits inherent in applying new technologies to improve the accessibility and quality of care, organizations and private providers looking to expand their services with telemental health (TMH) service options may find the broad range of software packages and hardware options daunting.
METHODS
We summarize key considerations for adopting a videoteleconferencing (VTC) system, and provide recommendations for institutions and providers planning to launch TMH services at varying levels.
RESULTS
Although there is currently no single combination of VTC software and equipment that works best for every provider, certain factors such as cost, ease of use, and system functionality contribute to the setup that may serve as the "best fit" for practitioners' and clients' needs.
CONCLUSIONS
Careful consideration of these system characteristics and their bearing on institutional functioning, quality of services, and client satisfaction and privacy prior to VTC installation can proactively reduce difficulties after TMH implementation.
目的
近年来，面向消费者的新技术在复杂性和可及性方面取得了快速进展，已被用于切实扩大青少年心理健康服务的范围。然而，尽管应用新技术改善医疗服务的可及性和质量有诸多潜在益处，但希望通过远程心理健康（TMH）服务选项来扩大其服务范围的组织和私人提供者可能会发现，软件包和硬件选项种类繁多，令人望而却步。
方法
我们总结了采用视频电话会议（VTC）系统的关键考虑因素，并为计划在不同层面推出TMH服务的机构和提供者提供建议。
结果
虽然目前没有一种VTC软件和设备的组合对每个提供者来说都是最适用的，但某些因素，如成本、易用性和系统功能，有助于构建出可能最符合从业者和客户需求的设置。
结论
在安装VTC之前，仔细考虑这些系统特征及其对机构运作、服务质量、客户满意度和隐私的影响，可以在TMH实施后主动减少困难。
Zotero 插件