Campbell Kerry, Muniak Allison, Rothwell Sarah, Dempster Linda, Per Jacqueline, Barr Kelly
Human Factors Intern at Vancouver Coastal Health during this project. Currently, she is a Leader in Quality, Patient Safety and Accreditation at BC Emergency Health Services.
Allison Muniak is a Human Factors Specialist with Vancouver Coastal Health.
Healthc Q. 2015;18(3):56-60. doi: 10.12927/hcq.2015.24431.
The World Health Organization recognizes that patient misidentification can contribute to medication, surgical and charting errors. Accreditation Canada has set national standards and the Joint Commission on Accreditation of Healthcare Organizations has listed patient identification as a national patient safety goal. A qualitative and observational evaluation of patient identification practices in the Pre-Admission Clinic, Admitting Department and the Perioperative Care Center uncovered confusion, with 90% (n = 55) of patient verification occurrences not matching current policies. These discrepancies identify an opportunity to reassess and standardize workflow, clarify what identification methods are acceptable and determine additional appropriate identification verification practices with ID bracelets and patient charts.
世界卫生组织认识到患者身份识别错误可能导致用药、手术和记录错误。加拿大认证机构制定了国家标准，医疗保健机构认证联合委员会已将患者身份识别列为国家患者安全目标。一项对入院前诊所、入院部和围手术期护理中心患者身份识别实践的定性和观察性评估发现存在混乱情况，90%（n = 55）的患者身份核实情况与现行政策不符。这些差异表明有机会重新评估和规范工作流程，明确哪些身份识别方法是可接受的，并确定使用身份识别手环和患者病历进行额外适当身份识别核实的做法。
