Heron Neil
NHS, Northern Ireland.
BMJ Qual Improv Rep. 2015 Feb 9;4(1). doi: 10.1136/bmjquality.u207172.w2905. eCollection 2015.
Musculoskeletal (MSK) complaints are common within primary care (1) (2) (3) but some General Practitioners (GPs)/family physicians do not feel comfortable managing these symptoms (3), preferring to refer onto hospital specialists or Integrated Clinical Assessment and Treatment Services (ICATs). Long waiting times for hospital outpatient reviews are a major cause of patient inconvenience and complaints (4). We therefore aimed to establish a GP-ran MSK and sport and exercise medicine (SEM) clinic based within a Belfast GP surgery that would contribute to a sustainable improvement in managing these common conditions within primary care as well as reducing waiting times for patients with these conditions to see a specialist. This shift from hospital-based to community-based management is in-keeping with recent policy changes within the UK health-system, including Transforming Your Care within Northern Ireland (NI) (5). The GP-ran MSK and SEM clinic was held monthly within a Belfast GP practice, staffed by one GP with a specialist interest in MSK and SEM conditions and its performance was reviewed over a three month period. Parameters audited included cases seen, orthopaedic and x-ray referral rates and secondary care referrals comparing the GP practice's performance to the same time period in the previous year as well as patient satisfaction questionnaires.
肌肉骨骼(MSK)问题在初级医疗中很常见(1)(2)(3),但一些全科医生(GPs)/家庭医生对处理这些症状感到不自在(3),更倾向于将患者转诊给医院专科医生或综合临床评估与治疗服务机构(ICATs)。医院门诊复诊的长时间等待是患者不便和投诉的主要原因(4)。因此,我们旨在贝尔法斯特一家全科医生诊所内设立一个由全科医生运营的肌肉骨骼与运动及运动医学(SEM)诊所,这将有助于在初级医疗中持续改善对这些常见病症的管理,并减少患有这些病症的患者等待看专科医生的时间。这种从以医院为基础的管理向以社区为基础的管理的转变符合英国医疗系统最近的政策变化,包括北爱尔兰(NI)的“改善你的医疗服务”(5)。由全科医生运营的肌肉骨骼与运动及运动医学诊所每月在贝尔法斯特一家全科医生诊所开展,由一名对肌肉骨骼与运动及运动医学病症有专业兴趣的全科医生坐诊,并在三个月的时间内对其表现进行评估。审核的参数包括就诊病例、骨科和X光转诊率以及二级医疗转诊情况,将该全科医生诊所的表现与上一年同期进行比较,同时还包括患者满意度调查问卷。