Whittington Melanie, Atherly Adam, VanRaemdonck Lisa, Lampe Sarah
Department of Health Systems, Management and Policy, University of Colorado Anschutz Medical Campus, Aurora (Ms Whittington and Dr Atherly); and Colorado Association of Local Public Health Officials, Denver (Mss VanRaemdonck and Lampe).
J Public Health Manag Pract. 2017 Nov/Dec;23(6):e10-e16. doi: 10.1097/PHH.0000000000000385.
The National Research Agenda for Public Health Services and Systems Research states the need for research to determine the cost of delivering public health services in order to assist the public health system in communicating financial needs to decision makers, partners, and health reform leaders.
The objective of this analysis is to compare 2 cost estimation methodologies, public health manager estimates of employee time spent and activity logs completed by public health workers, to understand to what degree manager surveys could be used in lieu of more time-consuming and burdensome activity logs.
Employees recorded their time spent on communicable disease surveillance for a 2-week period using an activity log. Managers then estimated time spent by each employee on a manager survey. Robust and ordinary least squares regression was used to measure the agreement between the time estimated by the manager and the time recorded by the employee.
The 2 outcomes for this study included time recorded by the employee on the activity log and time estimated by the manager on the manager survey.
This study was conducted in local health departments in Colorado.
Forty-one Colorado local health departments (82%) agreed to participate.
Seven of the 8 models showed that managers underestimate their employees' time, especially for activities on which an employee spent little time. Manager surveys can best estimate time for time-intensive activities, such as total time spent on a core service or broad public health activity, and yet are less precise when estimating discrete activities.
When Public Health Services and Systems Research researchers and health departments are conducting studies to determine the cost of public health services, there are many situations in which managers can closely approximate the time required and produce a relatively precise approximation of cost without as much time investment by practitioners.
《公共卫生服务与系统研究国家议程》指出,需要开展研究以确定提供公共卫生服务的成本,从而帮助公共卫生系统向决策者、合作伙伴及卫生改革领导者传达财务需求。
本分析的目的是比较两种成本估算方法,即公共卫生管理人员对员工工作时间的估算与公共卫生工作者填写的活动日志,以了解在何种程度上可以使用管理人员调查来替代耗时且繁琐的活动日志。
员工使用活动日志记录他们在两周内用于传染病监测的时间。然后管理人员在管理人员调查中估算每位员工的工作时间。使用稳健回归和普通最小二乘法回归来衡量管理人员估算的时间与员工记录的时间之间的一致性。
本研究的两个结局指标包括员工在活动日志上记录的时间和管理人员在管理人员调查中估算的时间。
本研究在科罗拉多州的地方卫生部门开展。
41个科罗拉多州地方卫生部门(82%)同意参与。
8个模型中的7个表明,管理人员低估了员工的时间,尤其是对于员工花费时间较少的活动。管理人员调查最能估算耗时活动的时间,例如在核心服务或广泛的公共卫生活动上花费的总时间,但在估算离散活动时不太精确。
当公共卫生服务与系统研究的研究人员和卫生部门开展研究以确定公共卫生服务的成本时,在许多情况下,管理人员可以在无需从业者投入太多时间的情况下,非常接近地估算所需时间并得出相对精确的成本估算。