[Establishment and Implementation of Humanistic Nursing Care in Ophthalmic Ward].

PURPOSE

To discuss the role of humanistic nursing care in improving the nursing quality and patients' degree of satisfaction in ophthalmic ward.

METHODS

A mode of humanistic nursing care was established, hospital environment was improved and work flow was arranged in details. Nurses received professional training of humanistic care skills. By using multiple educational approaches, nursing care with responsibility system can be delivered in a continuous and seamless manner.

RESULTS

The measures of humanistic nursing care were fully implemented. The nurses' communication ability was improved and the nurses worked more actively. The quality of nursing and patients' degree of satisfaction (99%) were equally significantly improved. No mistake occurred and no complaint was received from the patients.

CONCLUSION

Proper application of humanistic care in clinical nursing provides high-quality nursing for patients.