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在公立和私立医院中优先实施精益管理实践。

Prioritizing lean management practices in public and private hospitals.

作者信息

Hussain Matloub, Malik Mohsin

机构信息

College of Business Administration (COBA), Abu Dhabi University, Abu Dhabi, UAE.

出版信息

J Health Organ Manag. 2016 May 16;30(3):457-74. doi: 10.1108/JHOM-08-2014-0135.

Abstract

Purpose - The purpose of this paper is to prioritize 21 healthcare wastes in public and private hospitals of United Arab Emirates (UAE). Design/methodology/approach - Seven healthcare wastes linked with lean management are further decomposed in to sub-criteria and to deal with this complexity of multi criteria decision-making process, analytical hierarchical process (AHP) method is used in this research. Findings - AHP framework for this study resulted in a ranking of 21 healthcare wastes in public and private hospitals of UAE. It has been found that management in private healthcare systems of UAE is putting more emphasis on the inventory waste. On the other hand, over processing waste has got highest weight in public hospitals of UAE. Research limitations/implications - The future directions of this research would be to apply a lean set of tools for the value stream optimization of the prioritized key improvement areas. Practical implications - This is a contribution to the continuing research into lean management, giving practitioners and designers a practical way for measuring and implementing lean practices across health organizations. Originality/value - The contribution of this research, through successive stages of data collection, measurement analysis and refinement, is a set of reliable and valid framework that can be subsequently used in conceptualization, prioritization of the waste reduction strategies in healthcare management.

摘要

目的——本文旨在对阿联酋公立和私立医院的21种医疗废物进行优先级排序。

设计/方法/途径——与精益管理相关的七种医疗废物被进一步分解为子标准,为应对多标准决策过程的这种复杂性,本研究采用了层次分析法(AHP)。

研究结果——本研究的AHP框架得出了阿联酋公立和私立医院21种医疗废物的排名。研究发现,阿联酋私立医疗系统的管理层更注重库存浪费。另一方面,过度加工浪费在阿联酋公立医院中权重最高。

研究局限/启示——本研究未来的方向是应用一套精益工具,对优先排序的关键改进领域进行价值流优化。

实际意义——这为精益管理的持续研究做出了贡献,为从业者和设计者提供了一种在卫生组织中衡量和实施精益实践的实用方法。

原创性/价值——本研究通过数据收集、测量分析和完善的连续阶段,贡献了一套可靠且有效的框架,随后可用于医疗管理中减少浪费策略的概念化和优先级排序。

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