Roberson Carole
Queen's Nurse and Lead for Corporate Nursing (Community services), Worcestershire Health and Care NHS Trust.
Br J Community Nurs. 2016 May;21(5):248-55. doi: 10.12968/bjcn.2016.21.5.248.
Effective and efficient caseload management requires extensive skills to ensure that patients receive the right care by the right person at the right time. District nursing caseloads are continually increasing in size and complexity, which requires specialist district nursing knowledge and skills. This article reviews the literature related to caseload management with the aim of identifying the most effective method for district nursing teams. The findings from this review are that there are different styles and methods of caseload management. The literature review was unable to identify a single validated tool or method, but identified themes for implementing effective caseload management, specifically caseload analysis; workload measurement; work allocation; service and practice development and workforce planning. This review also identified some areas for further research.
有效的病例管理需要广泛的技能，以确保患者在正确的时间由合适的人员提供正确的护理。地区护理病例数量和复杂性不断增加，这需要专业的地区护理知识和技能。本文回顾了与病例管理相关的文献，旨在为地区护理团队确定最有效的方法。本次综述的结果是，病例管理有不同的风格和方法。文献综述未能确定单一经过验证的工具或方法，但确定了实施有效病例管理的主题，特别是病例分析；工作量测量；工作分配；服务和实践发展以及劳动力规划。本次综述还确定了一些需要进一步研究的领域。
