Boston-Fleischhauer Carol
Author Affiliation: Managing Director, The Advisory Board Company, Washington, DC.
J Nurs Adm. 2016 Jun;46(6):295-6. doi: 10.1097/NNA.0000000000000347.
Disruptive innovation results in something different from incremental change. Instead of focusing on improving an existing process, product, or service through performance improvement, disruptive innovation disregards status quo service or work and uses very different approaches to change, seeking to design the product, process, or service according to the consumer's perspective versus the providers' By its very nature, disruptive innovation provokes organizational, professional, and cultural controversy.
颠覆性创新带来的结果不同于渐进式变革。颠覆性创新不是专注于通过性能提升来改进现有流程、产品或服务，而是无视现状服务或工作，采用截然不同的变革方法，力求从消费者而非提供者的角度来设计产品、流程或服务。就其本质而言，颠覆性创新会引发组织、专业和文化方面的争议。
