护理个案经理的工作满意度：对工作满意度量表意大利语版验证的初步贡献。

Foà Chiara, Bertinelli Simona, Boschini Anna, Fragnelli Maria, Svichkar Valentina, Tempone Maria Rosaria, Sarli Leopoldo, Giovanna Artioli Giovanna

University Teaching Hospital, Parma, Italy.

Acta Biomed. 2016 May 26;87 Suppl 2:38-48.

UNLABELLED

Background and aims of the work: From the analysis of the Italian literature emerges a lack of studies both about the work satisfaction of Case Care Manager Nurses (CCMN) and on their role in the sanitary context. This research aims to fill this gap through a first Italian validation of the Job Satisfaction Scale (JSS).

METHOD

An Italian translation of JSS was provided by three independent judges. To verify the convergent validity of the scale the McCloskey Mueller Satisfaction Scale were used. A measure of the Organizational Wellbeing in the Operating Unit was used in order to verify the concurrent validity. A Professional Self-Efficacy evaluation allowed to verify the discriminant validity. Two open questions examined the role description and the difficulties met at work by the CCMN. The questionnaire was published on the Italian Association of Case Manager and in several Italian Professional Associations of Nurses, Sanitary Assistants and Pediatric nurses (IPASVI).

RESULTS

86 people (70 women) answered the questionnaire; 34 of which were Nurses and 52 CCMN. The convergent, the discriminant and the concurrent validity of the scale were proved. The participants were more satisfied with the quality and the kind of their job, and with the supervision and the colleagues, and less satisfied with the contingent recognitions, the marginal benefits, the promotions and with working and salary conditions. No relevant differences were found between Nurses and CCMN, but in authonomy, responsibility and professional opportunities the CCMN were more satisfied.

CONCLUSIONS

This study aimed to offer a first validation contribution of the JSS Scale. Unfortunately the number of participants did not allow to testify a confirmatory factor analysis of the scale. Thus this work should be further improved. Finally, the data highlighted the need to investigate on the recognition of CCMN, since its absence is often the cause of a job dissatisfaction.

未标注

工作背景与目标：通过对意大利文献的分析发现，缺乏关于病例护理管理护士（CCMN）工作满意度及其在卫生环境中作用的研究。本研究旨在通过首次对工作满意度量表（JSS）进行意大利语验证来填补这一空白。

方法

由三位独立评委提供JSS的意大利语翻译。为验证该量表的收敛效度，使用了麦克洛斯基·米勒满意度量表。为验证同时效度，采用了对运营单位组织福祉的一种测量方法。通过专业自我效能评估来验证区分效度。两个开放性问题考察了CCMN的角色描述及其在工作中遇到的困难。该问卷发表在意大利病例管理协会以及多个意大利护士、卫生助理和儿科护士专业协会（IPASVI）上。

结果

86人（70名女性）回答了问卷；其中34人是护士，52人是CCMN。该量表的收敛效度、区分效度和同时效度均得到证实。参与者对工作质量和种类、监督以及同事更为满意，而对临时认可、附带福利、晋升以及工作和薪资条件较不满意。护士和CCMN之间未发现显著差异，但在自主性、责任感和职业机会方面，CCMN更为满意。