Andersen Simone Nyholm, Broberg Ole
a DTU Management Engineering , Technical University of Denmark , Kgs. Lyngby , Denmark.
Ergonomics. 2017 Apr;60(4):487-503. doi: 10.1080/00140139.2016.1212999. Epub 2016 Aug 3.
Participatory simulation (PS) is a method to involve workers in simulating and designing their own future work system. Existing PS studies have focused on analysing the outcome, and minimal attention has been devoted to the process of creating this outcome. In order to study this process, we suggest applying a knowledge creation perspective. The aim of this study was to develop a framework describing the process of how ergonomics knowledge is created in PS. Video recordings from three projects applying PS of hospital work systems constituted the foundation of process mining analysis. The analysis resulted in a framework revealing the sources of ergonomics knowledge creation as sequential relationships between the activities of simulation participants sharing work experiences; experimenting with scenarios; and reflecting on ergonomics consequences. We argue that this framework reveals the hidden steps of PS that are essential when planning and facilitating PS that aims at designing work systems. Practitioner Summary: When facilitating participatory simulation (PS) in work system design, achieving an understanding of the PS process is essential. By applying a knowledge creation perspective and process mining, we investigated the knowledge-creating activities constituting the PS process. The analysis resulted in a framework of the knowledge-creating process in PS.
参与式模拟（PS）是一种让工人参与模拟和设计自身未来工作系统的方法。现有的参与式模拟研究主要集中于分析结果，而对产生这一结果的过程关注甚少。为了研究这一过程，我们建议运用知识创造的视角。本研究的目的是开发一个框架，描述在参与式模拟中人体工程学知识是如何产生的过程。来自三个应用医院工作系统参与式模拟项目的视频记录构成了过程挖掘分析的基础。分析得出了一个框架，揭示了人体工程学知识创造的来源，即模拟参与者分享工作经验、试验场景以及反思人体工程学后果等活动之间的顺序关系。我们认为，该框架揭示了参与式模拟中隐藏的步骤，这些步骤在规划和推动旨在设计工作系统的参与式模拟时至关重要。从业者总结：在工作系统设计中推动参与式模拟时，理解参与式模拟过程至关重要。通过运用知识创造视角和过程挖掘，我们研究了构成参与式模拟过程的知识创造活动。分析得出了参与式模拟中知识创造过程的框架。
