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One of a series for students undertaking Project 2000 courses, Effective Interaction with Patients, as an initial text, encourages readers to consider many key aspects of communicating with patients and promotes the idea that skilled communication is an essential part of effective nursing Ann Faulkner deliberately chooses not to discuss theories of effective communication. but draws on her considerable experience to provide examples from clinical practice to illustrate specific points and demonstrate effective and ineffective types of communication. A list of further reading is provided at the end of book, but references within the text are sparse. Since there is a growing body of research in communication which could have been cited, this lack is disappointing. Many nurses are unfamiliar with recent research related to communication; they are unlikely to recognise the use made of it, which is embedded in this book. The sparse referencing and deceptively easy- to-read style could lead students and teachers to dismiss the book as unsuitable for a Project 2000 style of education. This would be a pity, as the style of communication described and advocated within is one which I believe most patients would welcome receiving in practice.
这是为修读“2000计划”课程“与患者有效互动”的学生编写的系列丛书之一。作为入门教材，它鼓励读者思考与患者沟通的诸多关键方面，并倡导这样一种观点，即熟练的沟通是有效护理的重要组成部分。安·福克纳有意不讨论有效沟通的理论，而是凭借自己丰富的经验，从临床实践中举例说明具体要点，并展示有效和无效的沟通方式。书末提供了一份拓展阅读书目，但文中的参考文献较少。鉴于有越来越多关于沟通的研究可供引用，这种情况令人失望。许多护士不熟悉与沟通相关的最新研究，他们不太可能认识到本书中对这些研究的运用。参考文献稀少且看似易于阅读的风格可能会导致学生和教师认为这本书不适合“2000计划”式的教育。这将是一件憾事，因为书中所描述和倡导的沟通方式，我认为大多数患者在实际中都会乐于接受。
