Hultin Magnus, Jacobsson Maritha, Brulin Christine, Härgestam Maria
Umeå universitet - Inst för kirurgisk och perioperativ vetenskap Umeå, Sweden Umeå universitet - Inst för kirurgisk och perioperativ vetenskap Umeå, Sweden.
Umeå universitet - Inst för socialt arbete Umeå, Sweden Umeå universitet - Inst för socialt arbete Umeå, Sweden.
Lakartidningen. 2016 Sep 26;113:D4X9.
Leadership in acute care teams based on knowledge and communication - an interdisciplinary analysis of a serie of in-situ trauma team trainings Efficient communication is one of the key features of good teamwork. Call-outs (CO) and Closed-loop communication (CLC), as a component of secure and efficient communication, has been extensively taught in the team training context. This paper reports results from a thesis exploring how trauma teams communicate while working. Eighteen in-situ trauma team training sessions were documented with surveys, audio and video for later analysis. Discourse analysis, quantitative content analysis and quantitative methods were used. The use of CO and CLC in the teams was low. CLC initiated by the team leader was associated with a higher likelihood of decision to go to surgery within the training session. CLC initiated by others than the team leaders was associated with longer time taken until the decision to go to definitive care. Using discourse analysis the leaders' way to position themselves using verbal communication could be described as dynamically switched between coercive, educational, discussing and negotiating strategies to take control of the team. Leaders that took control of the teams also positioned themselves physically in the inner circle, i.e. close to the patient's head. When trauma teams work together, only a limited amount of communication occurs structured as CO and CLC. The importance of physically positioning yourself at the right place in the room as well as to choose communication strategy to get things done might need to be discussed during leadership trainings. Deliberate practice in the use of communication tools as CO and CLC and in switching between different communication strategies might benefit the team function and the care of patients when time is sparse.
基于知识与沟通的急症护理团队领导力——一系列现场创伤团队培训的跨学科分析 高效沟通是良好团队协作的关键特征之一。作为安全高效沟通的组成部分,呼叫(CO)和闭环沟通(CLC)在团队培训中已得到广泛传授。本文报告了一项关于创伤团队在工作时如何沟通的论文研究结果。通过调查、音频和视频记录了18次现场创伤团队培训课程,以便后续分析。使用了话语分析、定量内容分析和定量方法。团队中CO和CLC的使用率较低。由团队领导发起的CLC与培训期间决定进行手术的可能性较高相关。由团队领导以外的其他人发起的CLC与直到决定进行确定性治疗所花费的时间较长相关。通过话语分析,领导者使用言语沟通来定位自己的方式可以描述为在强制、教育、讨论和谈判策略之间动态切换,以掌控团队。掌控团队的领导者在身体上也处于内圈位置,即靠近患者头部。当创伤团队协同工作时,只有有限数量的沟通以CO和CLC的形式进行组织。在领导力培训中可能需要讨论在房间中正确定位自己的身体位置以及选择沟通策略以完成工作的重要性。在时间紧迫时,刻意练习使用如CO和CLC等沟通工具以及在不同沟通策略之间切换可能有益于团队功能和患者护理。