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人口统计学和工作相关变量在决定医院员工工作相关生活质量方面的作用。

Role of demographic and job-related variables in determining work-related quality of life of hospital employees.

作者信息

Shukla K, Shahane S, D'Souza W

机构信息

Department of MBA (HHM), Symbiosis Institute of Health Sciences (SIU), Pune, Maharashtra, India.

Department of PGPHS, Sancheti Healthcare Academy, Pune, Maharashtra, India.

出版信息

J Postgrad Med. 2017 Jan-Mar;63(1):4-10. doi: 10.4103/0022-3859.192794.

Abstract

BACKGROUND

Considering a huge working population in health sector faced with stressful work life, limited autonomy in work and declining work contentment calls for an overemphasis on evaluating and monitoring their satisfaction associated with work-related quality of life (WRQoL). This study evaluates WRQoL of hospital employees and validates the bilingual (English and Marathi) version of WRQoL scale.

METHODS

The study was conducted during March-April'2014 on employees of a corporate hospital of Pune, India after ethical approval and informed consent from employees. The bilingual WRQoL scale has been tested for reliability and validity, and WRQoL scores have been reported.

RESULTS

A total of 132 hospital employees (mean age 31 [±8] years, 55% males) who participated in the study reported overall moderate WRQoL scores. The scale showed high internal consistency (Cronbach's alpha = 0.82, P < 0.0001) and moderate to high validity. WRQoL did not significantly vary across marital status, family size, and gender. "Stress at work" score of WRQoL increased with age of employees. Higher work experience, employment at higher positions and those working in clinical and diagnostic departments reported a higher WRQoL.

CONCLUSION

WRQoL scale is a reliable and valid instrument. Better WRQoL in employees placed in higher organizational positions indicates a need for focused measures to enhance WRQoL of employees in lower hierarchical levels, especially in control at work and home life interface domains. WRQoL needs regular monitoring for employees in lower positions and aging employees.

摘要

背景

鉴于卫生部门庞大的工作人群面临着压力重重的工作生活、工作自主性受限以及工作满意度下降的问题,因此迫切需要着重评估和监测他们与工作相关的生活质量(WRQoL)满意度。本研究评估了医院员工的WRQoL,并验证了WRQoL量表的双语(英语和马拉地语)版本。

方法

在获得伦理批准并征得员工知情同意后,于2014年3月至4月对印度浦那一家企业医院的员工进行了研究。对双语WRQoL量表进行了信效度测试,并报告了WRQoL得分。

结果

共有132名医院员工(平均年龄31[±8]岁,55%为男性)参与了研究,他们报告的WRQoL总体得分中等。该量表显示出较高的内部一致性(Cronbach's alpha = 0.82,P < 0.0001)和中等到较高的效度。WRQoL在婚姻状况、家庭规模和性别方面没有显著差异。WRQoL的“工作压力”得分随员工年龄的增长而增加。工作经验更丰富、职位更高以及在临床和诊断部门工作的员工报告的WRQoL更高。

结论

WRQoL量表是一种可靠且有效的工具。处于较高组织职位的员工具有更好的WRQoL,这表明需要采取针对性措施来提高较低层级员工的WRQoL,特别是在工作与家庭生活界面领域的控制方面。对于低职位员工和年长员工而言,WRQoL需要定期监测。

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