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社交媒体上烟草预防帖子的信息设计与受众参与度

Message Design and Audience Engagement with Tobacco Prevention Posts on Social Media.

作者信息

Strekalova Yulia A, Damiani Rachel E

机构信息

College of Journalism and Communications, University of Florida, Weimer 2016, Gainesville, FL, 32610, USA.

出版信息

J Cancer Educ. 2018 Jun;33(3):668-672. doi: 10.1007/s13187-016-1135-x.

Abstract

Understanding the appropriate medium to communicate health promotion messages is vital for improving personal and societal health. As increasingly more people utilize social media for health information, public health practitioners use these platforms to engage an existing audience in health promotion messages. In this study, the relational framing theory was used as a lens for studying how message framing may influence social media audience engagement. Specifically, we assessed how posts from Tobacco Free Florida's Facebook page were framed as either dominant-submissive or affiliate-disaffiliate to an implied audience of either smokers, nonsmokers, active quitters, or a mixed audience, and the extent to which a direct call for engagement, in terms of a request to comment, like, or share the post, was used for audience engagement. A three-way interaction for the level of engagement through comments was significant, F(3217) = 7.11, p < .001, η = .09, and showed that framing, a call for engagement, and varying implied audience choice played a role in audience engagement with smoking cessation posts on social media. Implied audiences of Tobacco Free Florida's posts included smokers, those who are trying to quit, and nonsmokers as health promotion can be targeted at the individual's health, social support infrastructure, or the well-being of the society, and implications for strategic message design and audience targeting are discussed.

摘要

了解传播健康促进信息的合适媒介对于改善个人和社会健康至关重要。随着越来越多的人利用社交媒体获取健康信息,公共卫生从业者利用这些平台让现有受众参与健康促进信息的传播。在本研究中,关系框架理论被用作研究信息框架如何影响社交媒体受众参与度的视角。具体而言,我们评估了佛罗里达无烟组织脸书页面上的帖子是如何被构建为对吸烟者、非吸烟者、积极戒烟者或混合受众等隐含受众的主导-顺从或亲和-疏离框架的,以及在多大程度上通过要求评论、点赞或分享帖子等直接呼吁参与的方式来促进受众参与。通过评论进行的参与度水平的三向交互作用显著,F(3,217) = 7.11,p <.001,η =.09,这表明框架、参与呼吁和不同的隐含受众选择在社交媒体上戒烟帖子的受众参与中发挥了作用。佛罗里达无烟组织帖子的隐含受众包括吸烟者、试图戒烟者和非吸烟者,因为健康促进可以针对个人健康、社会支持体系或社会福祉,文中还讨论了对战略信息设计和受众定位的影响。

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