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影响护士对警报疲劳认知的临床警报评估

Assessment of Clinical Alarms Influencing Nurses' Perceptions of Alarm Fatigue.

作者信息

Petersen Emalie M, Costanzo Cindy L

机构信息

Emalie M. Petersen, DNP, BSN, RN, PCCN, CCRN, AG-ACNP is a hospital nurse practitioner at CHI Health St. Elizabeth's in Lincoln, Nebraska. Throughout this research project, she worked at Mary Lanning Healthcare in Hastings, Nebraska in a 12-bed emergency department. She recently finished her DNP as an Adult Gerontology Acute Care Nurse Practitioner program at Creighton University in Omaha, Nebraska. Cindy L. Costanzo, PhD, RN, CNL, is a senior associate dean at Creighton University in Omaha, Nebraska. She served as the committee advisor throughout this project. Her expertise is administration and quality and safety.

出版信息

Dimens Crit Care Nurs. 2017 Jan/Feb;36(1):36-44. doi: 10.1097/DCC.0000000000000220.

Abstract

BACKGROUND

Excessive clinical alarms have inundated health care for years. Multiple governing bodies, organizations, and facilities have deemed alarm management a priority. Alarm management is a multifaceted problem that affects all health care organizations and clinical staff, especially those in critical care units. Ultimately, the lack of knowledge regarding nurses' perceptions to alarm management and alarm fatigue creates patient safety chiasms.

OBJECTIVES

The purpose of this quality improvement project was to understand nurses' perceptions of alarm fatigue (utilizing the Healthcare Technology Foundation's Clinical Alarms Committee Survey) while implementing interventions that improve patient safety.

METHODS

The design of this qualitative study is an electronically distributed survey to 31 nurses who work in critical care. The Healthcare Technology Foundation clinical alarms survey has 36 questions with various answering strategies distributed (with permission) via e-mail access by BlueQ through Creighton University.

RESULTS

Twenty-six respondents (n = 26) completed the survey, with 42% being intensive care unit nurses and 58% being progressive care unit nurses. The majority of nurses (n = 23, 88%) agreed that nuisance alarms occur frequently and disrupt patient care (n = 25, 96%). A lack of standardized method was noted to alarm management and parameter changes. Multiple patterns emerged that initiated the need for further examination and improvement.

DISCUSSION

Following the survey, themes emerged, and changes were implemented including the following: an alarm management policy was created, tools were provided to staff for easy usage, staff were educated using hands-on practice at an annual training summit, and sustainability was created through continuation of alarm management assessment and improvement.

摘要

背景

多年来,过多的临床警报充斥着医疗保健领域。多个管理机构、组织和医疗机构都将警报管理视为一项优先事项。警报管理是一个多方面的问题,影响着所有医疗保健机构和临床工作人员,尤其是重症监护病房的人员。最终,由于缺乏对护士对警报管理和警报疲劳认知的了解,导致了患者安全漏洞。

目的

本质量改进项目的目的是在实施改善患者安全的干预措施时,了解护士对警报疲劳的认知(使用医疗技术基金会的临床警报委员会调查问卷)。

方法

本定性研究的设计是对31名重症监护病房护士进行电子问卷调查。医疗技术基金会临床警报调查问卷有36个问题,通过克里顿大学的BlueQ以电子邮件形式(经许可)分发给护士作答。

结果

26名受访者完成了调查,其中42%是重症监护病房护士,58%是进阶护理病房护士。大多数护士(23名,88%)认为烦扰性警报频繁出现并干扰患者护理(25名,96%)。警报管理和参数设置缺乏标准化方法。出现了多种模式,需要进一步检查和改进。

讨论

调查之后,出现了一些主题,并实施了一些变革,包括:制定了警报管理政策,为工作人员提供了便于使用的工具,在年度培训峰会上通过实际操作对工作人员进行培训,通过持续进行警报管理评估和改进来实现可持续性。

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