伊朗公众对医疗服务的信任：来自伊朗伊斯兰共和国大不里士的证据。

Iranian public trust in health services: evidence from Tabriz, Islamic Republic of Iran.

作者信息

Tabrizi J S, Saadati M, Sadeghi-Bazargani H, Abedi L, Alibabayee R

机构信息

Tabriz Health Service Management Research Centre, Department of Health Service Management, School of Health Management and Medical Informatics, Tabriz University of Medical Sciences, Tabriz, Islamic Republic of Iran.

Iranian Center of Excellence in Health Management, Department of Health Service Management, School of Health Management and Medical Informatics, Tabriz University of Medical Sciences, Tabriz, Islamic Republic of Iran.

出版信息

East Mediterr Health J. 2017 Jan 23;22(10):713-718. doi: 10.26719/2016.22.10.713.

DOI:10.26719/2016.22.10.713

PMID:28134422

Abstract

This study investigated public trust in health services in Tabriz, Islamic Republic of Iran. A crosssectional household study was conducted in 2014, using random cluster sampling. A total of 1050 households were enrolled in the study and a valid questionnaire was used to collect data through interviews. The mean score for public trust in health services in Tabriz (out of 100) was 53.91 ± 13.7. People had most trust in professional expertise and lowest in macro-level policy. Specialists, pharmacy doctors and nurses were the health providers that enjoyed the highest levels of trust. It is concluded that public trust in health services in Tabriz is low and policy-makers need to employ appropriate policies to improve patients' experience of health services.

摘要

本研究调查了伊朗伊斯兰共和国大不里士市公众对卫生服务的信任度。2014年采用随机整群抽样法进行了一项横断面家庭研究。共有1050户家庭参与了该研究，并使用有效的问卷通过访谈收集数据。大不里士市公众对卫生服务的信任度平均得分（满分100分）为53.91±13.7。人们对专业知识的信任度最高，对宏观政策的信任度最低。专科医生、药剂师和护士是获得最高信任度的卫生服务提供者。研究得出结论，大不里士市公众对卫生服务的信任度较低，政策制定者需要采取适当政策来改善患者的卫生服务体验。