Vestergaard Stense, Nørgaard Lotte Stig, Traulsen Janine Marie, Kaae Susanne
University of Copenhagen, Copenhagen, Denmark.
Am J Pharm Educ. 2017 Feb 25;81(1):10. doi: 10.5688/ajpe81110.
To determine pharmacy interns' perceptions of the roles of the pharmacist and pharmacy prior to and during the pharmacy internship and to compare their perceptions with those of their supervisors and the pharmacy customers. Questionnaires were completed and submitted by 395 interns prior to and during their internships. Interns interviewed their supervisors and two to four local customers. Ninety-six supervisors and 285 customers were interviewed. Interns' perceptions were aligned with those of their supervisors in that both groups indicated that a pharmacist's most important role is that of a clinical leader. Furthermore, interns' perception of customers' expectations regarding the pharmacy were well aligned with customers' actual expectations with regard to service. The study illustrates that interns became more aligned in their perceptions due to the pharmacy internship. The study findings imply that the pharmacy internship influences interns' perception of the pharmacy and pharmacist's roles in society through complex individual and social learning processes.
为了确定药学实习生在药学实习之前及实习期间对药剂师角色和药房的认知，并将他们的认知与他们的主管以及药房顾客的认知进行比较。395名实习生在实习之前和实习期间完成并提交了问卷。实习生采访了他们的主管以及两到四名当地顾客。共采访了96名主管和285名顾客。实习生的认知与他们主管的认知一致，两组都表明药剂师最重要的角色是临床领导者。此外，实习生对顾客对药房期望的认知与顾客对服务的实际期望高度一致。该研究表明，由于药学实习，实习生的认知变得更加一致。研究结果表明，药学实习通过复杂的个人和社会学习过程影响实习生对药房和药剂师在社会中角色的认知。
