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[医疗卫生服务机构中主任及管理人员的患者安全文化]

[Patient safety culture in directors and managers of a health service].

作者信息

Giménez-Júlvez Teresa, Hernández-García Ignacio, Aibar-Remón Carlos, Gutiérrez-Cía Isabel, Febrel-Bordejé Mercedes

机构信息

Servicio de Medicina Preventiva y Salud Pública, Hospital Universitario Miguel Servet, Zaragoza, España.

Servicio de Medicina Preventiva y Salud Pública, Hospital Clínico Universitario Lozano Blesa, Zaragoza, España.

出版信息

Gac Sanit. 2017 Sep-Oct;31(5):423-426. doi: 10.1016/j.gaceta.2017.01.009. Epub 2017 Mar 17.

Abstract

OBJECTIVE

To assess patient safety culture in directors/managers.

METHODS

Cross-sectional descriptive study carried out from February to June 2011 among the executive/managing staff of the Aragón Health Service through semi-structured interviews.

RESULTS

A total of 12 interviews were carried out. All the respondents admitted that there were many patient safety problems and agreed that patient safety was a priority from a theoretical rather than practical perspective. The excessive changes in executive positions was considered to be an important barrier which made it difficult to establish long-term strategies and achieve medium-term continuity.

CONCLUSIONS

This study recorded perceptions on patient safety culture in directors, an essential factor to improve patient safety culture in this group and in the organisations they run.

摘要

目的

评估主任/经理层面的患者安全文化。

方法

2011年2月至6月,通过半结构化访谈,对阿拉贡卫生服务机构的行政/管理人员开展横断面描述性研究。

结果

共进行了12次访谈。所有受访者都承认存在许多患者安全问题,并认同从理论而非实际角度看,患者安全是一个优先事项。行政职位的过度变动被认为是一个重要障碍,这使得难以制定长期战略并实现中期连续性。

结论

本研究记录了主任对患者安全文化的看法,这是改善该群体及其所管理组织中患者安全文化的一个关键因素。

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