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中国农村地区的工作满意度分析:对一家乡镇医院医生的定性研究

Job Satisfaction Analysis in Rural China: A Qualitative Study of Doctors in a Township Hospital.

作者信息

Chen Qiwei, Yang Lan, Feng Qiming, Tighe Scott S

机构信息

School of Information Management, Guangxi Medical University, Nanning, Guangxi 530021, China.

School of Humanities and Social Science, Guangxi Medical University, Nanning, Guangxi 530021, China.

出版信息

Scientifica (Cairo). 2017;2017:1964087. doi: 10.1155/2017/1964087. Epub 2017 Mar 19.

DOI:10.1155/2017/1964087
PMID:28409052
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC5376455/
Abstract

. Township hospitals in China provide rural communities with basic but much needed critical health care services. The doctors working in these hospitals often feel unsatisfied when considering their work schedules and financial rewards. . To explore job satisfaction of health workers in a township hospital, a qualitative study was conducted of 39 doctors from five township hospitals in Guangxi Zhuang Autonomous Region. The goal was to understand the level of job satisfaction of doctors and to make recommendations for improvements. . About 75% (28/39) of the doctors expressed negative attitudes related to their work conditions. Slightly more than half (22/39) mentioned they should receive greater compensation for their work and more than one were seriously considering other options. Many participants (35/39) showed their satisfaction about the achievement of serving as a doctor. . Their main concerns related to job satisfaction included working conditions, financial rewards, and the doctor's relationships with patients. Increasing the incomes and fringe benefits of healthcare workers, improving their work conditions, and providing training and continuing education opportunities would help rural clinics retain doctors and eliminate the current unsatisfactory conditions. The findings also highlight the need for the government to increase financial support of township hospitals.

摘要

中国的乡镇医院为农村社区提供基本但急需的关键医疗服务。在这些医院工作的医生在考虑工作时间表和经济回报时常常感到不满。为了探究一家乡镇医院医护人员的工作满意度,对广西壮族自治区五家乡镇医院的39名医生进行了一项定性研究。目的是了解医生的工作满意度水平并提出改进建议。约75%(28/39)的医生对工作条件表达了负面态度。略超过半数(22/39)提到他们的工作应得到更高报酬,不止一人在认真考虑其他选择。许多参与者(35/39)对作为医生所取得的成就表示满意。他们对工作满意度的主要担忧包括工作条件、经济回报以及医生与患者的关系。提高医护人员的收入和福利待遇、改善他们的工作条件以及提供培训和继续教育机会将有助于农村诊所留住医生并消除当前不尽人意的状况。研究结果还凸显了政府增加对乡镇医院财政支持的必要性。

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