Çelik Ali Kemal, Oktay Erkan, Çebi Kübranur
a Department of Econometrics , Atatürk University , Turkey.
b Graduate School of Social Sciences , Atatürk University , Turkey.
Int J Occup Saf Ergon. 2017 Sep;23(3):328-339. doi: 10.1080/10803548.2017.1316612. Epub 2017 May 2.
The main objective of this article is to determine key factors that may have a significant effect on the verbal abuse, emotional abuse and physical assault of health care workers in north-eastern Turkey. A self-administered survey was completed by 450 health care workers in three well-established hospitals in Erzurum, Turkey. Because of the discrete and ordered nature of the dependent variable of the survey, the data were analysed using four distinctive ordered response models. Results revealed that several key variables were found to be a significant determinant of workplace violence, such as the type of health institution, occupational position, weekly working hours, weekly shift hours, number of daily patient contacts, age group of the respondents, experience in the health sector, training against workplace violence and current policies of the hospitals and the Turkish Ministry of Health.
本文的主要目的是确定可能对土耳其东北部医护人员遭受言语虐待、情感虐待和身体攻击有重大影响的关键因素。土耳其埃尔祖鲁姆市三家成熟医院的450名医护人员完成了一份自填式调查问卷。由于调查的因变量具有离散和有序的性质，因此使用四种不同的有序响应模型对数据进行了分析。结果显示，发现几个关键变量是工作场所暴力的重要决定因素，如医疗机构类型、职业岗位、每周工作时长、每周轮班时长、每日患者接触数量、受访者年龄组、卫生部门工作经验、针对工作场所暴力的培训以及医院和土耳其卫生部的现行政策。
