Escalante-Saavedra Pamela Alejandra, Marques-Batista Gabriela, Maniero Hellen Karoline, Bedatt-Silva Rachel, Calvo-Barbado Dulce María
Post-graduate Program in Health Sciences and Technologies from the School of Ceilândia at the Universidade de Brasilia, Brasilia DF. Brazil. Federal Council of Pharmacy..
School of Ceilândia at the Universidade de Brasilia, Brasilia DF..
Farm Hosp. 2017 May 1;41(3):334-345. doi: 10.7399/fh.2017.41.3.10641.
To define the activities of the Drug Information Centre of the Federal Council of Pharmacy (Cebrim/FCP), to describe the passive information and the satisfaction of its users.
The centre has a computerized system for recording and storing the received questions and their answers: the Sistema de Informação Farmacoterapêutica SIFAR (Pharmacotherapeutical Information System) that generates management reports; out of these, the reports from the period 2010 to 2015 were analyzed.
The main activity carried out by the centre was the passive information provided to pharmacists and undergraduate Pharmacy students. The most frequent subjects were: administration and way of use of medicines and indication and drug interactions, which were answered in less than 24 hours in most cases. Approximately 80% of those users who completed the satisfaction survey rated the service provided as good and optimal.
Cebrim/FCP provides objective, updated and timely information (passive information) on medicines for pharmacists, with administration and way of use as the most recurrent subjects, and the majority of applicants were satisfied with the service.
明确联邦药房理事会药物信息中心(Cebrim/FCP)的活动,描述其被动信息服务及用户满意度。
该中心有一个用于记录和存储所接收问题及其答案的计算机系统:药物治疗信息系统Sistema de Informação Farmacoterapêutica SIFAR(SIFAR),它能生成管理报告;对其中2010年至2015年期间的报告进行了分析。
该中心开展的主要活动是向药剂师和药学专业本科生提供被动信息服务。最常见的主题是:药物的给药方式和使用方法、适应证及药物相互作用,大多数情况下这些问题在24小时内得到解答。在完成满意度调查的用户中,约80%将所提供的服务评为良好和最佳。
Cebrim/FCP为药剂师提供关于药物的客观、最新且及时的信息(被动信息服务),给药方式和使用方法是最常见的主题,且大多数申请者对该服务感到满意。