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护士人员配置模式与患者护理体验:对美国医院的实证分析。

Nurse Staffing Patterns and Patient Experience of Care: An Empirical Analysis of U.S. Hospitals.

机构信息

Department of Health Care Management, Universität Hamburg, Hamburg, Germany.

Hamburg Center for Health Economics (HCHE), Hamburg, Germany.

出版信息

Health Serv Res. 2018 Jun;53(3):1799-1818. doi: 10.1111/1475-6773.12756. Epub 2017 Aug 14.

DOI:10.1111/1475-6773.12756
PMID:28809035
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC5980189/
Abstract

OBJECTIVE

To examine the relationship between nurse staffing patterns and patients' experience of care in hospitals with a particular focus on staffing flexibility.

DATA SOURCES/STUDY SETTING: The study sample comprised U.S. general hospitals between 2010 and 2012. Nurse staffing data came from the American Hospital Association Annual Survey, and patient experience data came from the Medicare Hospital Consumer Assessment of Healthcare Providers and Systems.

STUDY DESIGN

An observational research design was used entailing a pooled, cross-sectional data set. Regression models were estimated using generalized estimating equation (GEE) and hospital fixed effects. Nurse staffing patterns were assessed based on both levels (i.e., ratio of full-time equivalent nurses per 1,000 patient days) and composition (i.e., skill mix-percentage of registered nurses; staffing flexibility-percentage of part-time nurses).

PRINCIPAL FINDINGS

All three staffing variables were significantly associated with patient experience in the GEE analysis, but only staffing flexibility was significant in the fixed-effects analysis. A higher percentage of part-time nurses was positively associated with patient experience. Multiplicative and nonlinear effects for the staffing variables were also observed.

CONCLUSIONS

Among three staffing variables, flexibility was found to be the most important relative to patient experience. Unobserved hospital characteristics appear to underlie patient experience as well as certain nurse staffing patterns.

摘要

目的

研究护士配置模式与医院患者护理体验之间的关系,特别关注配置的灵活性。

数据来源/研究环境:研究样本包括 2010 年至 2012 年间的美国综合医院。护士人员配置数据来自美国医院协会年度调查,患者体验数据来自医疗保险医院医疗保健提供者和系统评估。

研究设计

采用观察性研究设计,包括一个汇总的、横截面数据集。使用广义估计方程(GEE)和医院固定效应估计回归模型。护士人员配置模式基于水平(即每 1000 个患者天的全职当量护士比例)和组成(即注册护士的技能组合百分比;配置灵活性-兼职护士的百分比)进行评估。

主要发现

在 GEE 分析中,所有三个人员配置变量与患者体验显著相关,但只有人员配置灵活性在固定效应分析中具有显著意义。兼职护士的比例越高,与患者体验呈正相关。还观察到人员配置变量的乘法和非线性效应。

结论

在三个人员配置变量中,灵活性相对于患者体验被认为是最重要的。未观察到的医院特征似乎是患者体验以及某些护士人员配置模式的基础。

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本文引用的文献

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An Examination of Hospital Nurse Staffing and Patient Experience with Care: Differences between Cross-Sectional and Longitudinal Estimates.医院护士人员配置与患者护理体验考察:横断面估计与纵向估计的差异
Health Serv Res. 2016 Dec;51(6):2221-2241. doi: 10.1111/1475-6773.12462. Epub 2016 Feb 21.
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Patient Satisfaction Reporting and Its Implications for Patient Care.患者满意度报告及其对患者护理的影响。
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Drivers of Inpatient Hospital Experience Using the HCAHPS Survey in a Canadian Setting.在加拿大环境中使用HCAHPS调查的住院医院体验驱动因素。
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Concurrent and lagged effects of registered nurse turnover and staffing on unit-acquired pressure ulcers.注册护士离职率和人员配备对单位获得性压疮的同期和滞后影响。
Health Serv Res. 2014 Aug;49(4):1205-25. doi: 10.1111/1475-6773.12158. Epub 2014 Jan 30.
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Hospital commitment to community orientation and its association with quality of care and patient experience.医院对社区导向的承诺及其与护理质量和患者体验的关系。
J Healthc Manag. 2013 Jul-Aug;58(4):277-88; discussion 288-9.
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