ShopComm：面向老年人的社区支持在线购物。

ShopComm: Community-Supported Online Shopping for Older Adults.

作者信息

Gorkovenko Katerina, Tigwell Garreth W, Norrie Christopher S, Waite Miriam, Herron Daniel

机构信息

Duncan of Jordanstone College of Art & Design, University of Dundee.

Computing, School of Science and Engineering, University of Dundee.

出版信息

Stud Health Technol Inform. 2017;242:175-182.

PMID:28873796

Abstract

The United Kingdom has an ageing population whose members experience significant life transitions as they grow older, for example, losing mobility due to deteriorating health. For these adults, digital technology has the potential to sustain their independence and improve their quality of life. However older adults can be reluctant to use digital solutions. In this paper, we review a local charity providing a grocery shopping service for older adults who are unable to go themselves. We explore how older adults perceive the benefits and drawbacks of both physical and digital shopping. Using these insights, we designed ShopComm to enable and support older adults with mobility impairments to shop online.

摘要

英国人口老龄化，其成员随着年龄增长会经历重大的生活转变，例如，因健康状况恶化而失去行动能力。对于这些成年人来说，数字技术有潜力维持他们的独立性并改善他们的生活质量。然而，老年人可能不愿意使用数字解决方案。在本文中，我们回顾了一家当地慈善机构，该机构为无法自行购物的老年人提供杂货购物服务。我们探讨了老年人如何看待实体购物和数字购物的优缺点。利用这些见解，我们设计了ShopComm，以帮助和支持行动不便的老年人进行网上购物。