Rennke Stephanie, Yuan Patrick, Monash Brad, Blankenburg Rebecca, Chua Ian, Harman Stephanie, Sakai Debbie S, Khan Adeena, Hilton Joan F, Shieh Lisa, Satterfield Jason
Department of Medicine, University of California, San Francisco, San Francisco, California, USA.
Department of Pediatrics, Lucile Packard Children's Hospital, Stanford University, Palo Alto, California, USA.
J Hosp Med. 2017 Dec;12(12):1001-1008. doi: 10.12788/jhm.2865. Epub 2017 Oct 18.
Patient engagement through shared decision-making (SDM) is increasingly seen as a key component for patient safety, patient satisfaction, and quality of care. Current SDM models do not adequately account for medical and environmental contexts, which may influence medical decisions in the hospital. We identified leading SDM models and reviews to inductively construct a novel SDM model appropriate for the inpatient setting. A team of medicine and pediatric hospitalists reviewed the literature to integrate core SDM concepts and processes and iteratively constructed a synthesized draft model. We then solicited broad SDM expert feedback on the draft model for validation and further refinement. The SDM 3 Circle Model identifies 3 core categories of variables that dynamically interact within an "environmental frame." The resulting Venn diagram includes overlapping circles for (1) patient/family, (2) provider/team, and (3) medical context. The environmental frame includes all external, contextual factors that may influence any of the 3 circles. Existing multistep SDM process models were then rearticulated and contextualized to illustrate how a shared decision might be made. The SDM 3 Circle Model accounts for important environmental and contextual characteristics that vary across settings. The visual emphasis generated by each "circle" and by the environmental frame direct attention to often overlooked interactive forces and has the potential to more precisely define, promote, and improve SDM. This model provides a framework to develop interventions to improve quality and patient safety through SDM and patient engagement for hospitalists.
通过共同决策(SDM)来促进患者参与,日益被视为保障患者安全、提升患者满意度及医疗质量的关键要素。当前的共同决策模型未能充分考量医疗及环境背景,而这些因素可能会对医院内的医疗决策产生影响。我们识别出领先的共同决策模型及相关综述,以归纳构建一个适用于住院环境的新型共同决策模型。一组内科和儿科住院医师组成的团队查阅文献,整合共同决策的核心概念与流程,并反复构建出一个综合草案模型。随后,我们就该草案模型征求了广泛的共同决策专家意见,以进行验证和进一步完善。共同决策三循环模型识别出在“环境框架”内动态相互作用的三类核心变量。由此产生的维恩图包含三个相互重叠的圆圈,分别代表(1)患者/家属,(2)医疗服务提供者/团队,以及(3)医疗背景。环境框架涵盖所有可能影响这三个圆圈中任何一个的外部背景因素。然后,对现有的多步骤共同决策流程模型进行重新阐述并结合实际情况说明如何做出共同决策。共同决策三循环模型考虑到了不同环境中重要的环境和背景特征。每个“圆圈”以及环境框架所产生的视觉重点,将注意力引向那些常常被忽视的相互作用力,并有潜力更精确地界定、促进和改善共同决策。该模型提供了一个框架,可据此开发干预措施,通过共同决策以及住院医师促进患者参与来提高医疗质量和患者安全。