Connolly Arvis K
Author Affiliation: Nurse Manager, University of Vermont Medical Center, Burlington.
J Nurs Adm. 2017 Dec;47(12):599-601. doi: 10.1097/NNA.0000000000000552.
Numerous attempts to move nursing handoff to the bedside failed within our organization. Upon retrospect, previous attempts lacked standardization, coordination, and clear expectations. With emphasis on implementing patient- and family-centered care to increase patient experience scores, we developed a standardized staff training methodology using didactic and simulation to address staff barriers to adoption, a standardized implementation process, and a process to hardwire the practice.
在我们的机构中，将护理交接班转移到床边的多次尝试均以失败告终。回顾过去，之前的尝试缺乏标准化、协调性和明确的预期。在强调实施以患者和家庭为中心的护理以提高患者体验评分的背景下，我们开发了一种标准化的员工培训方法，通过理论教学和模拟来解决员工采用该方法的障碍，制定了标准化的实施流程，以及将该实践固化的流程。
