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重症监护护士的不文明行为与职业素养

Incivility and Professional Comportment in Critical Care Nurses.

作者信息

Oja Kenneth John

机构信息

Kenneth John Oja is RN Clinical Research Program Director, Banner University Medical Center Phoenix, and Clinical Assistant Professor, University of Arizona College of Nursing, 1111 East McDowell Road, Phoenix, AZ 85006 (

出版信息

AACN Adv Crit Care. 2017 Winter;28(4):345-350. doi: 10.4037/aacnacc2017106.

DOI:10.4037/aacnacc2017106
PMID:29212641
Abstract

BACKGROUND

Civility among critical care nurses is important for achieving positive patient outcomes. Professional comportment refers to nurse behaviors that are respectful, knowledgeable, deliberate, and compassionate.

OBJECTIVE

To examine the relationship between perceptions of nurse-to-nurse incivility and professional comportment among critical care nurses, and the extent to which nurse characteristics influence their perceptions.

METHODS

Data were collected from nurses in 14 critical care units. Correlational analysis examined the relationship between nurses' perceptions of nurse-to-nurse incivility and professional comportment. Regression analysis was used to identify predictors of nurse-to-nurse incivility.

RESULTS

Decreased perceptions of nurse-to-nurse incivility were associated with increased perceptions of professional comportment. Nurses' reports of receiving education about professional comportment was a significant predictor of increased nurse perceptions of professional comportment.

CONCLUSION

Professional comportment education for critical care nurses is important and may provide an option to decrease incivility and promote healthy work environments for nurses.

摘要

背景

重症监护护士之间的文明行为对于实现积极的患者治疗效果至关重要。专业行为指的是护士表现出尊重、知识渊博、深思熟虑和富有同情心的行为。

目的

探讨重症监护护士对护士间不文明行为的认知与专业行为之间的关系,以及护士特征在多大程度上影响他们的认知。

方法

收集了14个重症监护病房护士的数据。相关性分析考察了护士对护士间不文明行为的认知与专业行为之间的关系。回归分析用于确定护士间不文明行为的预测因素。

结果

对护士间不文明行为的认知减少与对专业行为的认知增加相关。护士报告接受过专业行为教育是护士对专业行为认知增加的一个重要预测因素。

结论

对重症监护护士进行专业行为教育很重要,可能为减少不文明行为和促进护士的健康工作环境提供一种选择。

相似文献

1
Incivility and Professional Comportment in Critical Care Nurses.重症监护护士的不文明行为与职业素养
AACN Adv Crit Care. 2017 Winter;28(4):345-350. doi: 10.4037/aacnacc2017106.
2
Incivility among intensive care nurses: the effects of an educational intervention.重症监护护士中的不文明行为:一项教育干预的效果
Dimens Crit Care Nurs. 2014 Sep-Oct;33(5):293-301. doi: 10.1097/DCC.0000000000000061.
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Seeking Spiritual Solutions to Nurse Incivility.寻求解决护士不文明行为的精神层面方法。
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Perceptions of New Nurses Concerning Incivility in the Workplace.新护士对工作场所不文明行为的认知
J Contin Educ Nurs. 2015 Nov;46(11):522-7. doi: 10.3928/00220124-20151020-05.
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[Nurses' experience of incivility in general hospitals].[护士在综合医院遭遇不文明行为的经历]
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Education as an Intervention Toward Recognizing and Eliminating Incivility.作为一种旨在认识和消除不文明行为的干预手段的教育。
Creat Nurs. 2017 Nov 1;23(4):232-241. doi: 10.1891/1078-4535.23.4.232.
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Incivility in the hospital environment: the nurse educator-staff nurse relationship.医院环境中的不文明行为:护士教育者与 staff nurse 的关系。 (注:“staff nurse”常见释义为“注册护士” ,具体含义需结合上下文确定)
J Nurses Prof Dev. 2014 Jul-Aug;30(4):185-9. doi: 10.1097/NND.0000000000000059.
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Professional comportment: the missing element in nursing practice.职业素养:护理实践中缺失的要素。
Nurs Forum. 2013 Apr-Jun;48(2):106-13. doi: 10.1111/nuf.12014.
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Relationship of workplace incivility, stress, and burnout on nurses' turnover intentions and psychological empowerment.工作场所不文明行为、压力和倦怠对护士离职意愿和心理授权的关系。
J Nurs Adm. 2013 Oct;43(10):536-42. doi: 10.1097/NNA.0b013e3182a3e8c9.
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Incivility in the Environment of Care: A Positive Approach.医疗环境中的不文明行为:一种积极的应对方法。
Creat Nurs. 2020 Nov 1;26(4):236-240. doi: 10.1891/CRNR-D-18-00047.

引用本文的文献

1
Predictors and triggers of incivility within healthcare teams: a systematic review of the literature.医疗团队内部不文明行为的预测因素和触发因素:文献系统综述。
BMJ Open. 2020 Jun 7;10(6):e035471. doi: 10.1136/bmjopen-2019-035471.