Tenny Steven, Brannan Janelle M., Brannan Grace D.
University of Nebraska Medical Center
GDB Research and Statistical Consulting
Qualitative research is a type of research that explores and provides deeper insights into real-world problems. Instead of collecting numerical data points or intervening or introducing treatments, just like in quantitative research, qualitative research helps generate hypotheses to further investigate and understand quantitative data. Qualitative research gathers participants' experiences, perceptions, and behavior. It answers the hows and whys instead of how many or how much. It could be structured as a standalone study, purely relying on qualitative data, or part of mixed-methods research that combines qualitative and quantitative data. This review introduces the readers to some basic concepts, definitions, terminology, and applications of qualitative research. Qualitative research, at its core, asks open-ended questions whose answers are not easily put into numbers, such as "how" and "why." Due to the open-ended nature of the research questions, qualitative research design is often not linear like quantitative design. One of the strengths of qualitative research is its ability to explain processes and patterns of human behavior that can be difficult to quantify. Phenomena such as experiences, attitudes, and behaviors can be complex to capture accurately and quantitatively. In contrast, a qualitative approach allows participants themselves to explain how, why, or what they were thinking, feeling, and experiencing at a particular time or during an event of interest. Quantifying qualitative data certainly is possible, but at its core, qualitative data is looking for themes and patterns that can be difficult to quantify, and it is essential to ensure that the context and narrative of qualitative work are not lost by trying to quantify something that is not meant to be quantified. However, while qualitative research is sometimes placed in opposition to quantitative research, where they are necessarily opposites and therefore "compete" against each other and the philosophical paradigms associated with each other, qualitative and quantitative work are neither necessarily opposites, nor are they incompatible. While qualitative and quantitative approaches are different, they are not necessarily opposites and certainly not mutually exclusive. For instance, qualitative research can help expand and deepen understanding of data or results obtained from quantitative analysis. For example, say a quantitative analysis has determined a correlation between length of stay and level of patient satisfaction, but does this correlation exist? This dual-focus scenario shows one way in which qualitative and quantitative research could be integrated. Ethnography as a research design originates in social and cultural anthropology and involves the researcher being directly immersed in the participant’s environment. Through this immersion, the ethnographer can use a variety of data collection techniques to produce a comprehensive account of the social phenomena that occurred during the research period. That is to say, the researcher’s aim with ethnography is to immerse themselves into the research population and come out of it with accounts of actions, behaviors, events, etc, through the eyes of someone involved in the population. Direct involvement of the researcher with the target population is one benefit of ethnographic research because it can then be possible to find data that is otherwise very difficult to extract and record. Grounded Theory is the "generation of a theoretical model through the experience of observing a study population and developing a comparative analysis of their speech and behavior." Unlike quantitative research, which is deductive and tests or verifies an existing theory, grounded theory research is inductive and, therefore, lends itself to research aimed at social interactions or experiences. In essence, Grounded Theory’s goal is to explain how and why an event occurs or how and why people might behave a certain way. Through observing the population, a researcher using the Grounded Theory approach can then develop a theory to explain the phenomena of interest. Phenomenology is the "study of the meaning of phenomena or the study of the particular.” At first glance, it might seem that Grounded Theory and Phenomenology are pretty similar, but the differences can be seen upon careful examination. At its core, phenomenology looks to investigate experiences from the individual's perspective. Phenomenology is essentially looking into the "lived experiences" of the participants and aims to examine how and why participants behaved a certain way from their perspective. Herein lies one of the main differences between Grounded Theory and Phenomenology. Grounded Theory aims to develop a theory for social phenomena through an examination of various data sources. In contrast, Phenomenology focuses on describing and explaining an event or phenomenon from the perspective of those who have experienced it. One of qualitative research’s strengths lies in its ability to tell a story, often from the perspective of those directly involved in it. Reporting on qualitative research involves including details and descriptions of the setting involved and quotes from participants. This detail is called a "thick" or "rich" description and is a strength of qualitative research. Narrative research is rife with the possibilities of "thick" description as this approach weaves together a sequence of events, usually from just one or two individuals, hoping to create a cohesive story or narrative. While it might seem like a waste of time to focus on such a specific, individual level, understanding one or two people’s narratives for an event or phenomenon can help to inform researchers about the influences that helped shape that narrative. The tension or conflict of differing narratives can be "opportunities for innovation." Research paradigms are the assumptions, norms, and standards underpinning different research approaches. Essentially, research paradigms are the "worldviews" that inform research. It is valuable for qualitative and quantitative researchers to understand what paradigm they are working within because understanding the theoretical basis of research paradigms allows researchers to understand the strengths and weaknesses of the approach being used and adjust accordingly. Different paradigms have different ontologies and epistemologies. Ontology is defined as the "assumptions about the nature of reality,” whereas epistemology is defined as the "assumptions about the nature of knowledge" that inform researchers' work. It is essential to understand the ontological and epistemological foundations of the research paradigm researchers are working within to allow for a complete understanding of the approach being used and the assumptions that underpin the approach as a whole. Further, researchers must understand their own ontological and epistemological assumptions about the world in general because their assumptions about the world will necessarily impact how they interact with research. A discussion of the research paradigm is not complete without describing positivist, postpositivist, and constructivist philosophies. To further understand qualitative research, we must discuss positivist and postpositivist frameworks. Positivism is a philosophy that the scientific method can and should be applied to social and natural sciences. Essentially, positivist thinking insists that the social sciences should use natural science methods in their research. It stems from positivist ontology, that there is an objective reality that exists that is wholly independent of our perception of the world as individuals. Quantitative research is rooted in positivist philosophy, which can be seen in the value it places on concepts such as causality, generalizability, and replicability. Conversely, postpositivists argue that social reality can never be one hundred percent explained, but could be approximated. Indeed, qualitative researchers have been insisting that there are “fundamental limits to the extent to which the methods and procedures of the natural sciences could be applied to the social world,” and therefore, postpositivist philosophy is often associated with qualitative research. An example of positivist versus postpositivist values in research might be that positivist philosophies value hypothesis-testing, whereas postpositivist philosophies value the ability to formulate a substantive theory. Constructivism is a subcategory of postpositivism. Most researchers invested in postpositivist research are also constructivist, meaning they think there is no objective external reality that exists but instead that reality is constructed. Constructivism is a theoretical lens that emphasizes the dynamic nature of our world. "Constructivism contends that individuals' views are directly influenced by their experiences, and it is these individual experiences and views that shape their perspective of reality.” constructivist thought focuses on how "reality" is not a fixed certainty and how experiences, interactions, and backgrounds give people a unique view of the world. Constructivism contends, unlike positivist views, that there is not necessarily an "objective"reality we all experience. This is the ‘relativist’ ontological view that reality and our world are dynamic and socially constructed. Therefore, qualitative scientific knowledge can be inductive as well as deductive.” So why is it important to understand the differences in assumptions that different philosophies and approaches to research have? Fundamentally, the assumptions underpinning the research tools a researcher selects provide an overall base for the assumptions the rest of the research will have. It can even change the role of the researchers. For example, is the researcher an "objective" observer, such as in positivist quantitative work? Or is the researcher an active participant in the research, as in postpositivist qualitative work? Understanding the philosophical base of the study undertaken allows researchers to fully understand the implications of their work and their role within the research and reflect on their positionality and bias as it pertains to the research they are conducting. The better the sample represents the intended study population, the more likely the researcher is to encompass the varying factors. The following are examples of participant sampling and selection: Purposive sampling- selection based on the researcher’s rationale for being the most informative. Criterion sampling selection based on pre-identified factors. Convenience sampling- selection based on availability. Snowball sampling- the selection is by referral from other participants or people who know potential participants. Extreme case sampling- targeted selection of rare cases. Typical case sampling selection based on regular or average participants. . Qualitative research uses several techniques, including interviews, focus groups, and observation.[1][2][3] Interviews may be unstructured, with open-ended questions on a topic, and the interviewer adapts to the responses. Structured interviews have a predetermined number of questions that every participant is asked. It is usually one-on-one and appropriate for sensitive topics or topics needing an in-depth exploration. Focus groups are often held with 8-12 target participants and are used when group dynamics and collective views on a topic are desired. Researchers can be participant-observers to share the experiences of the subject or non-participants or detached observers. While quantitative research design prescribes a controlled environment for data collection, qualitative data collection may be in a central location or the participants' environment, depending on the study goals and design. Qualitative research could amount to a large amount of data. Data is transcribed, which may then be coded manually or using computer-assisted qualitative data analysis software or CAQDAS such as ATLAS.ti or NVivo. After the coding process, qualitative research results could be in various formats. It could be a synthesis and interpretation presented with excerpts from the data. Results could also be in the form of themes and theory or model development. The healthcare team can use two reporting standards to standardize and facilitate the dissemination of qualitative research outcomes. The Consolidated Criteria for Reporting Qualitative Research or COREQ is a 32-item checklist for interviews and focus groups. The Standards for Reporting Qualitative Research (SRQR) is a checklist covering a more comprehensive range of qualitative research. Many times, a research question will start with qualitative research. The qualitative research will help generate the research hypothesis, which can be tested with quantitative methods. After the data is collected and analyzed with quantitative methods, a set of qualitative methods can be used to dive deeper into the data to better understand what the numbers truly mean and their implications. The qualitative techniques can then help clarify the quantitative data and also help refine the hypothesis for future research. Furthermore, with qualitative research, researchers can explore poorly studied subjects with quantitative methods. These include opinions, individual actions, and social science research. An excellent qualitative study design starts with a goal or objective. This should be clearly defined or stated. The target population needs to be specified. A method for obtaining information from the study population must be carefully detailed to ensure no omissions of part of the target population. A proper collection method should be selected that will help obtain the desired information without overly limiting the collected data because, often, the information sought is not well categorized or obtained. Finally, the design should ensure adequate methods for analyzing the data. An example may help better clarify some of the various aspects of qualitative research. A researcher wants to decrease the number of teenagers who smoke in their community. The researcher could begin by asking current teen smokers why they started smoking through structured or unstructured interviews (qualitative research). The researcher can also get together a group of current teenage smokers and conduct a focus group to help brainstorm factors that may have prevented them from starting to smoke (qualitative research). In this example, the researcher has used qualitative research methods (interviews and focus groups) to generate a list of ideas of why teens start to smoke and factors that may have prevented them from starting to smoke. Next, the researcher compiles this data. The research found that, hypothetically, peer pressure, health issues, cost, being considered "cool," and rebellious behavior all might increase or decrease the likelihood of teens starting to smoke. The researcher creates a survey asking teen participants to rank how important each of the above factors is in either starting smoking (for current smokers) or not smoking (for current nonsmokers). This survey provides specific numbers (ranked importance of each factor) and is thus a quantitative research tool. The researcher can use the survey results to focus efforts on the one or two highest-ranked factors. Let us say the researcher found that health was the primary factor that keeps teens from starting to smoke, and peer pressure was the primary factor that contributed to teens starting smoking. The researcher can go back to qualitative research methods to dive deeper into these for more information. The researcher wants to focus on keeping teens from starting to smoke, so they focus on the peer pressure aspect. The researcher can conduct interviews and focus groups (qualitative research) about what types and forms of peer pressure are commonly encountered, where the peer pressure comes from, and where smoking starts. The researcher hypothetically finds that peer pressure often occurs after school at the local teen hangouts, mostly in the local park. The researcher also hypothetically finds that peer pressure comes from older, current smokers who provide the cigarettes. The researcher could further explore this observation made at the local teen hangouts (qualitative research) and take notes regarding who is smoking, who is not, and what observable factors are at play for peer pressure to smoke. The researcher finds a local park where many local teenagers hang out and sees that the smokers tend to hang out in a shady, overgrown area of the park. The researcher notes that smoking teenagers buy their cigarettes from a local convenience store adjacent to the park, where the clerk does not check identification before selling cigarettes. These observations fall under qualitative research. If the researcher returns to the park and counts how many individuals smoke in each region, this numerical data would be quantitative research. Based on the researcher's efforts thus far, they conclude that local teen smoking and teenagers who start to smoke may decrease if there are fewer overgrown areas of the park and the local convenience store does not sell cigarettes to underage individuals. The researcher could try to have the parks department reassess the shady areas to make them less conducive to smokers or identify how to limit the sales of cigarettes to underage individuals by the convenience store. The researcher would then cycle back to qualitative methods of asking at-risk populations their perceptions of the changes and what factors are still at play, and quantitative research that includes teen smoking rates in the community and the incidence of new teen smokers, among others.
定性研究是一种探索并深入洞察现实世界问题的研究类型。与定量研究不同,定量研究是收集数值数据点、进行干预或引入治疗,而定性研究则有助于生成假设,以便进一步调查和理解定量数据。定性研究收集参与者的经验、看法和行为。它回答的是“如何”和“为何”,而非“多少”或“数量”。它可以构建为一项独立研究,完全依赖定性数据,也可以是结合定性和定量数据的混合方法研究的一部分。本综述向读者介绍定性研究的一些基本概念、定义、术语和应用。定性研究的核心是提出开放式问题,其答案不易用数字表示,例如“如何”和“为何”。由于研究问题的开放性,定性研究设计通常不像定量设计那样呈线性。定性研究的优势之一在于其能够解释难以量化的人类行为过程和模式。诸如经验、态度和行为等现象,要准确且定量地捕捉可能很复杂。相比之下,定性方法允许参与者自己解释在特定时间或感兴趣的事件期间他们如何、为何或在思考、感受和经历什么。量化定性数据当然是可行的,但定性数据的核心是寻找难以量化的主题和模式,并且必须确保定性研究的背景和叙述不会因试图量化本不应量化的内容而丢失。然而,虽然定性研究有时与定量研究相对立,认为它们必然相反,因此相互“竞争”以及与之相关的哲学范式,但定性和定量研究既不一定相反,也并非不相容。虽然定性和定量方法不同,但它们不一定相反,当然也不是相互排斥的。例如,定性研究可以帮助扩展和深化对定量分析获得的数据或结果的理解。例如,假设定量分析确定了住院时间与患者满意度水平之间的相关性,但这种相关性是否存在呢?这种双焦点情景展示了定性和定量研究可以整合的一种方式。
民族志作为一种研究设计起源于社会和文化人类学,涉及研究人员直接融入参与者的环境。通过这种融入,民族志研究者可以使用各种数据收集技术,全面描述研究期间发生的社会现象。也就是说,民族志研究者的目标是融入研究群体,然后以参与该群体的人的视角,对行动、行为、事件等进行描述。研究人员直接参与目标群体是民族志研究的一个优势,因为这样就有可能找到其他方式很难提取和记录的数据。
扎根理论是“通过观察研究群体的经验并对他们的言语和行为进行比较分析来生成理论模型”。与演绎并检验或验证现有理论的定量研究不同,扎根理论研究是归纳性的,因此适用于针对社会互动或经验的研究。本质上,扎根理论的目标是解释事件发生的方式和原因,或者人们为何会以某种方式行事。通过观察群体,使用扎根理论方法的研究人员可以进而开发一种理论来解释感兴趣的现象。
现象学是“对现象意义的研究或对特定事物的研究”。乍一看,扎根理论和现象学可能非常相似,但仔细审视会发现它们的差异。现象学的核心是从个体的角度研究经验。现象学本质上是研究参与者的“生活经历”,旨在从他们的角度考察参与者为何以及如何以某种方式行事。这就是扎根理论和现象学之间的主要区别之一。扎根理论旨在通过检查各种数据源为社会现象开发一种理论。相比之下,现象学侧重于从经历过某一事件或现象的人的角度描述和解释该事件或现象。
定性研究的优势之一在于它能够讲述一个故事,通常是从直接参与其中的人的角度。定性研究报告包括所涉及背景的细节和描述以及参与者的引述。这种细节被称为“丰富”或“厚实”的描述,是定性研究的一个优势。叙事研究充满了“丰富”描述的可能性,因为这种方法将一系列事件编织在一起,通常来自一两个人,希望创造一个连贯的故事或叙述。虽然专注于如此具体的个人层面可能看起来浪费时间,但了解一两个人对某一事件或现象的叙述可以帮助研究人员了解塑造该叙述的影响因素。不同叙述之间的紧张或冲突可能是“创新的机会”。
研究范式是支撑不同研究方法的假设、规范和标准。本质上,研究范式是为研究提供信息的“世界观”。对于定性和定量研究人员来说,了解他们所采用的范式很有价值,因为了解研究范式的理论基础可以让研究人员了解所使用方法的优势和劣势,并相应地进行调整。不同的范式有不同的本体论和认识论。本体论被定义为“对现实本质的假设”,而认识论被定义为“为研究人员提供工作信息的对知识本质的假设”。了解研究人员所采用的研究范式的本体论和认识论基础对于全面理解所使用的方法以及支撑整个方法的假设至关重要。此外,研究人员必须了解他们自己对世界的本体论和认识论假设,因为他们对世界的假设必然会影响他们与研究的互动方式。如果不描述实证主义、后实证主义和建构主义哲学,对研究范式的讨论就是不完整的。
为了进一步理解定性研究,我们必须讨论实证主义和后实证主义框架。实证主义是一种认为科学方法能够且应该应用于社会科学和自然科学的哲学。本质上,实证主义思维坚持认为社会科学在研究中应该使用自然科学方法。它源于实证主义本体论,即存在一个完全独立于我们作为个体对世界的感知的客观现实。定量研究植根于实证主义哲学,这可以从它对因果关系、可推广性和可重复性等概念的重视中看出。相反,后实证主义者认为社会现实永远无法得到百分之百的解释,但可以近似。事实上,定性研究人员一直坚持认为“自然科学的方法和程序应用于社会世界的程度存在根本限制”,因此,后实证主义哲学通常与定性研究相关联。研究中实证主义与后实证主义价值观的一个例子可能是,实证主义哲学重视假设检验,而后实证主义哲学重视形成实质性理论的能力。
建构主义是后实证主义的一个子类别。大多数从事后实证主义研究的研究人员也是建构主义者,这意味着他们认为不存在客观的外部现实,相反,现实是建构的。建构主义是一种理论视角,强调我们世界的动态本质。“建构主义认为个人的观点直接受到他们的经历影响,正是这些个人经历和观点塑造了他们对现实的看法。”建构主义思想关注“现实”如何不是一个固定不变的确定性,以及经历、互动和背景如何赋予人们独特的世界观。与实证主义观点不同,建构主义认为不一定存在我们都经历过的“客观”现实。这是“相对主义”的本体论观点,即现实和我们的世界是动态的且是社会建构的。因此,定性科学知识既可以是归纳的也可以是演绎的。
那么为什么理解不同哲学和研究方法的假设差异很重要呢?从根本上说,研究人员选择的研究工具所依据的假设为其余研究的假设提供了总体基础。它甚至可以改变研究人员的角色。例如,研究人员是像实证主义定量研究那样的“客观”观察者吗?还是像后实证主义定性研究那样是研究的积极参与者?了解所进行研究的哲学基础可以让研究人员充分理解他们工作的含义以及他们在研究中的角色,并反思他们与所进行研究相关的立场和偏见。
样本越能代表预期的研究群体,研究人员就越有可能涵盖各种不同因素。以下是参与者抽样和选择的示例:目的抽样——基于研究人员认为最具信息价值的理由进行选择。标准抽样——基于预先确定的因素进行选择。便利抽样——基于可得性进行选择。滚雪球抽样——通过其他参与者或认识潜在参与者的人的推荐进行选择。极端案例抽样——针对性地选择罕见案例。典型案例抽样——基于普通或平均参与者进行选择。
定性研究使用多种技术,包括访谈、焦点小组和观察。[1][2][3]访谈可以是无结构的,就某个主题提出开放式问题,访谈者根据回答进行调整。结构化访谈有预先确定数量的问题,每个参与者都要被问到。它通常是一对一的,适用于敏感话题或需要深入探讨的话题。焦点小组通常由8至12名目标参与者组成,当需要了解对某个主题的群体动态和集体观点时使用。研究人员可以是参与观察者,分享主体的经验,也可以是非参与或超脱的观察者。虽然定量研究设计规定了数据收集的受控环境,但定性数据收集可以在中心地点或参与者的环境中进行,这取决于研究目标和设计。定性研究可能会产生大量数据。数据被转录,然后可以手动编码,也可以使用计算机辅助定性数据分析软件(如ATLAS.ti或NVivo)进行编码。编码过程之后,定性研究结果可以有多种形式。它可以是带有数据摘录的综合和解释。结果也可以是主题以及理论或模型发展的形式。
医疗团队可以使用两种报告标准来规范和促进定性研究结果的传播。《定性研究报告综合标准》(COREQ)是一份针对访谈和焦点小组的32项清单。《定性研究报告标准》(SRQR)是一份涵盖更广泛定性研究范围的清单。
很多时候,研究问题会从定性研究开始。定性研究将有助于生成研究假设,然后可以用定量方法进行检验。在用定量方法收集和分析数据之后,可以使用一组定性方法更深入地研究数据,以更好地理解数字的真正含义及其影响。定性技术然后可以帮助澄清定量数据,也有助于完善未来研究的假设。此外,通过定性研究,研究人员可以用定量方法探索研究较少的主题。这些包括观点、个人行为和社会科学研究。
一个优秀的定性研究设计始于一个目标。这个目标应该明确界定或陈述。需要指定目标群体。必须仔细详细地说明从研究群体获取信息的方法,以确保不会遗漏目标群体的任何部分。应该选择一种合适的收集方法,这种方法将有助于获得所需信息,而不会过度限制所收集的数据,因为通常所寻求的信息没有很好地分类或获取方式不佳。最后,设计应确保有足够的数据分析方法。一个例子可能有助于更好地阐明定性研究的各个方面。一位研究人员希望减少其社区中青少年吸烟的人数。研究人员可以首先通过结构化或非结构化访谈(定性研究)询问当前青少年吸烟者他们开始吸烟的原因。研究人员还可以召集一群当前青少年吸烟者,进行焦点小组讨论,以帮助集思广益,找出可能阻止他们开始吸烟的因素(定性研究)。在这个例子中,研究人员使用了定性研究方法(访谈和焦点小组)来生成一份关于青少年开始吸烟的原因以及可能阻止他们开始吸烟的因素的想法清单。接下来,研究人员汇总这些数据。假设研究发现,同伴压力、健康问题、成本、被认为“酷”以及叛逆行为都可能增加或减少青少年开始吸烟的可能性。研究人员创建了一项调查,要求青少年参与者对上述每个因素在开始吸烟(对于当前吸烟者)或不吸烟(对于当前不吸烟者)方面的重要性进行排名。这项调查提供了具体数字(每个因素的排名重要性),因此是一种定量研究工具。研究人员可以使用调查结果将精力集中在排名最高的一两个因素上。假设研究人员发现健康是阻止青少年开始吸烟的主要因素,而同伴压力是导致青少年开始吸烟的主要因素。研究人员可以回到定性研究方法,更深入地研究这些因素以获取更多信息。研究人员希望专注于阻止青少年开始吸烟,所以他们关注同伴压力方面。研究人员可以就常见的同伴压力类型和形式、同伴压力的来源以及吸烟开始的地点进行访谈和焦点小组讨论(定性研究)。假设研究人员发现同伴压力通常在放学后当地青少年常去的地方出现,主要是在当地公园。研究人员还假设发现同伴压力来自年龄较大的当前吸烟者,他们提供香烟。研究人员可以进一步探索在当地青少年常去的地方的这一观察结果(定性研究),并记录谁在吸烟、谁不吸烟以及在同伴压力导致吸烟方面起作用的可观察因素。研究人员发现一个当地公园,许多当地青少年常去那里,并且看到吸烟者倾向于在公园一个阴凉、杂草丛生的区域闲逛。研究人员注意到吸烟的青少年从公园附近的一家当地便利店购买香烟,那里的店员在出售香烟前不检查身份证件。这些观察属于定性研究。如果研究人员回到公园,统计每个区域吸烟的人数,这些数值数据将是定量研究。基于研究人员到目前为止的努力,他们得出结论,如果公园杂草丛生的区域减少,并且当地便利店不向未成年人出售香烟,当地青少年吸烟以及开始吸烟的青少年人数可能会减少。研究人员可以尝试让公园部门重新评估阴凉区域,使其对吸烟者的吸引力降低,或者确定如何限制便利店向未成年人出售香烟。然后研究人员会回到定性方法,询问高危人群他们对这些变化的看法以及哪些因素仍然在起作用,以及进行定量研究,包括社区中的青少年吸烟率和新青少年吸烟者的发生率等。