Cano Rodrigo, Bejarano Brenda, Vidal Mercedes, Luna Daniel, Benítez Sonia
Department of Health Informatics, Hospital Italiano de Buenos Aires, Argentina.
Stud Health Technol Inform. 2017;245:689-692.
The implementation of an Electronic Health Record has many benefits; but when it is not available, it can impact patient continuity of care. If there is no support, or a failure to guarantee the continuity of services, contingency plans have to be implemented to overcome the information disruption. End users are in direct contact with the information system, and are responsible for documenting patient clinical information. Focusing on them, we propose the design, development, and validation of a survey to evaluate the beliefs, knowledge, and perceptions of end users, about the Electronic Health Record contingency plan. Preliminary results showed that even when there were less downtime periods, end users perceived that they did not have adequate training or information about how to go through the downtime event.
实施电子健康记录有诸多益处；但当无法获取该记录时，会影响患者的连续护理。如果没有支持，或未能确保服务的连续性，就必须实施应急计划以克服信息中断问题。终端用户直接与信息系统接触，负责记录患者的临床信息。基于此，我们提出设计、开发并验证一项调查，以评估终端用户对电子健康记录应急计划的信念、知识和认知。初步结果显示，即使停机时间较少，终端用户仍觉得自己未得到关于如何应对停机事件的充分培训或信息。
