Brass Steven D, Olney Garry, Glimp Richard, Lemaire Anne, Kingston Mary
Jt Comm J Qual Patient Saf. 2018 Apr;44(4):219-226. doi: 10.1016/j.jcjq.2017.10.004.
A Patient Safety Huddle was developed at a community hospital (Providence Little Company of Mary Medical Center, San Pedro, California) through consultation with key stakeholders. The goal was to become a high reliability organization by improving communication across different departments, troubleshooting operational problems, focusing on safety and quality metrics, and reporting unusual occurrences. The Patient Safety Huddle involved executives in development and implementation, respect for employee time, ensuring accountability, and empowering frontline staff to foresee and deal with safety issues. The current template of the Patient Safety Huddle agenda and the Documentation Tools used to address patient safety issues are provided.
一家社区医院（加利福尼亚州圣佩德罗的普罗维登斯小玛丽公司医疗中心）通过与关键利益相关者协商，制定了患者安全碰头会。目标是通过改善不同部门之间的沟通、解决运营问题、关注安全和质量指标以及报告异常事件，成为一个高可靠性组织。患者安全碰头会让管理人员参与制定和实施过程，尊重员工时间，确保问责制，并赋予一线员工预见和处理安全问题的权力。本文提供了患者安全碰头会议程的当前模板以及用于解决患者安全问题的文档工具。
