Puttkammer Jeff, Moreno Carla
J Healthc Prot Manage. 2016 Oct;32(2):114-120.
This case study excerpted from a white paper by HSS, Denver, CO, demonstrates how an integrated approach to addressing the problem of violence in healthcare through staff training and adopting environmental controls can significantly improve employee safety, business measures and practices, and allow staff to focus on providing high quality patient-focused care. For the complete white paper, go to the following link: http://hss-us.com/wp-content/uploads/2014/11/EDSafe-TEAM-Methodist-White-Paper-2014. pdf.
本案例研究摘自科罗拉多州丹佛市HSS的一篇白皮书，展示了通过员工培训和采取环境控制措施来综合解决医疗保健领域暴力问题的方法如何能够显著提高员工安全、业务措施和实践水平，并使员工能够专注于提供以患者为中心的高质量护理。如需查看完整白皮书，请访问以下链接：http://hss-us.com/wp-content/uploads/2014/11/EDSafe-TEAM-Methodist-White-Paper-2014.pdf 。
