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飞行员职业倦怠:与模拟器训练中的幸福感和绩效相关的社会心理因素。

Burnout among pilots: psychosocial factors related to happiness and performance at simulator training.

机构信息

a Dept. Industrial Engineering and Innovation Sciences , Eindhoven University of Technology , Eindhoven , The Netherlands.

b British Airline Pilots' Association , West Drayton , UK.

出版信息

Ergonomics. 2019 Feb;62(2):233-245. doi: 10.1080/00140139.2018.1464667. Epub 2018 Jun 18.

DOI:10.1080/00140139.2018.1464667
PMID:29648499
Abstract

In this study among airline pilots, we aim to uncover the work characteristics (job demands and resources) and the outcomes (job crafting, happiness and simulator training performance) that are related to burnout for this occupational group. Using a large sample of airline pilots, we showed that 40% of the participating pilots experience high burnout. In line with Job Demands-Resources theory, job demands were detrimental for simulator training performance because they made pilots more exhausted and less able to craft their job, whereas job resources had a favourable effect because they reduced feelings of disengagement and increased job crafting. Moreover, burnout was negatively related to pilots' happiness with life. These findings highlight the importance of psychosocial factors and health for valuable outcomes for both pilots and airlines. Practitioner Summary: Using an online survey among the members of a European pilots' professional association, we examined the relationship between psychosocial factors (work characteristics, burnout) and outcomes (simulator training performance, happiness). Forty per cent of the participating pilots experience high burnout. Job demands were detrimental, whereas job resources were favourable for simulator training performance/happiness. Twitter text: 40% of airline pilots experience burnout and psychosocial work factors and burnout relate to performance at pilots' simulator training.

摘要

在这项针对航空公司飞行员的研究中,我们旨在揭示与该职业群体 burnout 相关的工作特征(工作要求和资源)和结果(工作塑造、幸福感和模拟器训练表现)。通过对大量航空公司飞行员的调查,我们发现 40%的参与飞行员经历了高度 burnout。符合工作要求-资源理论,工作要求对模拟器训练表现有害,因为它们使飞行员更加疲惫,更难以塑造工作,而工作资源则有积极的影响,因为它们减少了脱岗感并增加了工作塑造。此外, burnout 与飞行员对生活的幸福感呈负相关。这些发现强调了心理社会因素和健康对飞行员和航空公司都有价值的结果的重要性。

摘要:通过对欧洲飞行员专业协会成员的在线调查,我们研究了心理社会因素(工作特征、倦怠)与结果(飞行员模拟器训练表现、幸福感)之间的关系。40%的参与飞行员经历了高度 burnout。工作要求是有害的,而工作资源对模拟器训练表现/幸福感有利。

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