Shimosato Seiji, Kinoshita Aimi
J Psychosoc Nurs Ment Health Serv. 2018 Sep 1;56(9):51-59. doi: 10.3928/02793695-20180322-02. Epub 2018 Apr 19.
Some situations require psychiatric staff nurses to respond to service users' negativity or aggression. As a result, psychiatric staff nurses may experience anger. The current study examined how anger levels of psychiatric staff nurses triggered by anger-generating situations by service users affected nurses' confidence and attitudes. A questionnaire survey was administered among 386 psychiatric staff nurses. The questionnaire surveyed anger levels in anger-generating situations, aggressiveness, nurses' attitudes toward aggression, and self-efficacy of intervening in aggressive situations. Path analysis revealed differences between male and female nurses. Male nurses' anger in response to physical aggression was mild when they were confident in handling aggression. Furthermore, female nurses who had high confidence in intervening in an aggressive situation had low anger levels. Confidence in intervening in aggressive situations appeared to dissipate anger and ease nurses during aggressive interactions. [Journal of Psychosocial Nursing and Mental Health Services, 56(9), 51-59.].
有些情况要求精神科护士应对服务对象的消极情绪或攻击行为。因此，精神科护士可能会感到愤怒。本研究探讨了服务对象引发的愤怒情境所导致的精神科护士愤怒程度如何影响护士的信心和态度。对386名精神科护士进行了问卷调查。问卷调查了愤怒情境中的愤怒程度、攻击性、护士对攻击行为的态度以及干预攻击性行为的自我效能感。路径分析揭示了男护士和女护士之间的差异。当男护士对处理攻击行为有信心时，他们对身体攻击的愤怒程度较轻。此外，对干预攻击性行为有高度信心的女护士愤怒程度较低。对干预攻击性行为的信心似乎能消除愤怒，并在攻击性互动中使护士放松。[《心理社会护理与精神卫生服务杂志》，56(9)，51 - 59。]
