Vara Ortiz María Ángeles, Fabrellas Padrés Núria
EAP El Fondo, Institut Català de la Salut, Santa Coloma de Gramenet (Barcelona), España; EAP Barri Llatí, Institut Català de la Salut, Santa Coloma de Gramenet (Barcelona), España.
Universitat de Barcelona, Barcelona, España.
Aten Primaria. 2019 Apr;51(4):230-235. doi: 10.1016/j.aprim.2017.10.011. Epub 2018 Apr 26.
Nurse demand management (NDM) is an emerging concept that requires some useful clarification, not only for professionals and users but also for managers. The NDM was born in 2009 after the need to reorganize the flow of demand, but it has become more than this. NDM is understood as a program led by the primary care nurse to take care of people with acute minor illnesses. Nurses, under a consensual protocol and within their competence area, can be autonomous in patient care and in the resolution of acute minor illnesses. Therefore, following Primary Care's philosophy, both the doctor and the nurse are the professionals that will follow up the health-disease process throughout the user's life. This article was written according to the methodology described by Wilson.
护士需求管理（NDM）是一个新兴概念，不仅对专业人员和用户，而且对管理人员都需要进行一些有益的阐释。NDM诞生于2009年，源于对需求流程进行重组的需要，但它已超越了这一范畴。NDM被理解为一项由初级护理护士主导的计划，旨在照顾患有急性轻症疾病的人群。护士在达成共识的协议框架内，并在其能力范围内，可以在患者护理和急性轻症疾病的解决方面拥有自主权。因此，遵循初级护理的理念，医生和护士都是在用户的整个生命过程中跟踪健康-疾病进程的专业人员。本文是根据威尔逊所描述的方法撰写的。
