Cooper Kay, Alexander Lyndsay
School of Health Sciences, Robert Gordon University, Aberdeen, UK.
The Scottish Centre for Evidence-based, Multi-professional Practice: a Joanna Briggs Institute Centre of Excellence.
JBI Database System Rev Implement Rep. 2018 May;16(5):1126-1134. doi: 10.11124/JBISRIR-2017-003527.
The objective of this scoping review is to examine the characteristics of initial telephone consultations conducted in primary care settings and to map the existing evidence on the components, skills and training recommended for initial telephone consultations in current primary care.This scoping review will be guided by the following questions.
本范围综述的目的是研究在初级保健机构中进行的首次电话咨询的特点,并梳理当前初级保健中关于首次电话咨询的组成部分、技能和培训的现有证据。本范围综述将以下列问题为指导。