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为什么和何时工作场所排斥会抑制组织公民行为:组织认同视角:对 Wu 等人(2016 年)的更正。

"Why and when workplace ostracism inhibits organizational citizenship behaviors: An organizational identification perspective: Correction to Wu et al. (2016).

出版信息

J Appl Psychol. 2018 Jul;103(7):723. doi: 10.1037/apl0000332.

Abstract

Reports an error in "Why and when workplace ostracism inhibits organizational citizenship behaviors: An organizational identification perspective" by Chia-Huei Wu, Jun Liu, Ho Kwong Kwan and Cynthia Lee (, 2016[Mar], Vol 101[3], 362-378). In the article, the authors incorrectly reported that they measured job mobility using three items from Tepper (2000) in the Measures section of Study 1. The section for job mobility should read: "We measured job mobility using two items from Tepper (2000) and one item added by the authors. A sample item from Tepper (2000) was: 'I would have no problem finding an acceptable job if I quit.' The added item was: 'If I went out to find a job, many companies would consider giving me offers with a similar or higher salary.' Cronbach's alpha was .80." (The following abstract of the original article appeared in record 2015-49213-001.) Why and when do employees respond to workplace ostracism by withholding their engagement in citizenship behavior? Beyond perspectives proposed in past studies, we offer a new account based on a social identity perspective and propose that workplace ostracism decreases citizenship behavior by undermining employees' identification with the organization. We also theorize that perceived job mobility influences the extent to which employees identify with the organization when being ostracized. These hypotheses were examined in two time-lagged studies conducted in China. The proposed hypotheses were supported by results in Study 1, and findings were generally replicated in Study 2, where effects of other known mediators (i.e., organization-based self-esteem, job engagement, and felt obligation toward the organization) and moderators (i.e., collectivism, power distance, and future orientation) suggested by previous perspectives were controlled. Results of Study 2 provided further support of the hypothesized directional effect of workplace ostracism on citizenship behavior via organizational identification. Our studies support the identification perspective in understanding workplace ostracism and also strengthen the application of this perspective in understanding workplace aggression broadly. (PsycINFO Database Record

摘要

报告了 Chia-Huei Wu、Jun Liu、Ho Kwong Kwan 和 Cynthia Lee 在《为什么和何时工作场所排斥会抑制组织公民行为:组织认同视角》(2016 年 3 月,第 101 卷第 3 期,第 362-378 页)一文中的错误。在这篇文章中,作者在研究 1 的测量部分错误地报告说,他们使用了 Tepper(2000)的三个项目来衡量工作流动性。工作流动性部分应改为:“我们使用 Tepper(2000)的两个项目和作者添加的一个项目来衡量工作流动性。Tepper(2000)的一个示例项目是:‘如果我辞职,我找工作不会有任何问题。’添加的项目是:‘如果我出去找工作,很多公司都会考虑给我提供类似或更高薪水的工作。’克朗巴赫的 α 系数为 0.80。”(原文摘要如下)员工为什么以及何时会因为工作场所排斥而不参与公民行为?除了过去研究提出的观点外,我们还从社会认同的角度提供了一个新的解释,并提出工作场所排斥通过削弱员工对组织的认同来减少公民行为。我们还提出,当员工被排斥时,感知到的工作流动性会影响他们对组织的认同程度。这两个假设在在中国进行的两项时间滞后研究中进行了检验。假设在研究 1 中得到了支持,在研究 2 中得到了普遍验证,在研究 2 中,控制了过去观点提出的其他已知中介(即基于组织的自尊、工作投入和对组织的义务感)和调节(即集体主义、权力距离和未来取向)的影响。研究 2 的结果进一步支持了工作场所排斥通过组织认同对公民行为的假设方向效应。我们的研究支持了在理解工作场所排斥时的认同视角,也加强了在更广泛地理解工作场所侵犯时应用这一视角的力度。

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