Li Miaomiao, Xu Xiaofeng, Kwan Ho Kwong
Department of Business Administration, School of Economics and Management, Tongji University, Shanghai, China.
Department of Organizational Behavior and Human Resource Management, China Europe International Business School (CEIBS), Shanghai, China.
Front Psychol. 2021 Aug 2;12:641302. doi: 10.3389/fpsyg.2021.641302. eCollection 2021.
Workplace ostracism, which is regarded as "social death," is rampant in organizations and has attracted significant research attention. We extend the understanding of workplace ostracism by conducting a meta-analysis of studies of the relationships between workplace ostracism and its consequences. We also explore the moderating effects of national culture (i.e., collectivism vs. individualism) and the mediating effects of organization-based self-esteem (OBSE). The results of a meta-analysis of 95 independent samples ( = 26,767) reveal that exposure to workplace ostracism is significantly related to individuals' attitudes, well-beings, and behaviors. Moreover, the effects of workplace ostracism on belongingness, job satisfaction, emotional exhaustion, organizational citizenship behavior (OCB) toward individuals (OCBI), organizational deviance, and interpersonal deviance are stronger in individualist contexts than in collectivist contexts. However, the relationships between workplace ostracism and organizational identification and OCB are stronger in collectivist contexts than in individualist contexts. Our meta-analytical structural equation modeling also provides evidence of the mediating effects of OBSE on the relationships between workplace ostracism and organizational commitment, job satisfaction, and job performance. The implications and limitations of our study and future research directions are also discussed.
职场排斥被视为“社会性死亡”，在组织中普遍存在，并已引起大量研究关注。我们通过对职场排斥与其后果之间关系的研究进行元分析，拓展了对职场排斥的理解。我们还探讨了国家文化（即集体主义与个人主义）的调节作用以及基于组织的自尊（OBSE）的中介作用。对95个独立样本（N = 26,767）的元分析结果显示，遭受职场排斥与个体的态度、幸福感和行为显著相关。此外，职场排斥对归属感、工作满意度、情绪衰竭、对个体的组织公民行为（OCBI）、组织越轨和人际越轨的影响在个人主义背景下比在集体主义背景下更强。然而，职场排斥与组织认同和OCB之间的关系在集体主义背景下比在个人主义背景下更强。我们的元分析结构方程模型还为OBSE在职场排斥与组织承诺、工作满意度和工作绩效之间关系的中介作用提供了证据。我们还讨论了研究的意义和局限性以及未来的研究方向。
