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在政府医院和基层医疗保健中心工作的护理人员的工作压力。

Work-related stress among nursing staff working in government hospitals and primary health care centres.

作者信息

Alenezi Ali Mohammed, Aboshaiqah Ahmad, Baker Omar

机构信息

Nursing Department, King Fahad Hospital, Medina, Saudi Arabia.

College of Nursing, King Saud University, Riyadh, Saudi Arabia.

出版信息

Int J Nurs Pract. 2018 Oct;24(5):e12676. doi: 10.1111/ijn.12676. Epub 2018 Jul 12.

DOI:10.1111/ijn.12676
PMID:30003631
Abstract

AIM

Work-related stress (WRS) in the nursing working environment is prevalent and significantly affects the performance of nurses and organizations. Poor nursing and administrative performance affects the delivery of safety and quality patient care. Thus, this study aims to compare the sources and factors of stress among nurses from hospitals and primary health care centres.

METHODS

A cross-sectional study was conducted in five government hospitals and four sectors of primary health care centres in Saudi Arabia. Through a survey, the Nursing Stress Scale was completed by 347 nurses from February to March 2016.

RESULTS

Workload is perceived as the most common source of WRS, whereas inadequate preparation is regarded as the least. Other major sources are conflicts with physicians and nurses in primary centres and the lack of support and uncertainty concerning treatment in hospitals. The nurses' age, marital status, nationality, and job position are the significantly identified factors that contribute to stress.

CONCLUSION

Overall, the sources and factors of WRS significantly vary with nurses' working environment. Hence, understanding the perception of nurses towards their working environment can be a strategic basis in modifying policies in occupational stress management.

摘要

目的

护理工作环境中的工作相关压力(WRS)普遍存在,且对护士及组织的绩效有显著影响。护理及行政管理表现不佳会影响安全优质的患者护理服务的提供。因此,本研究旨在比较医院护士与基层医疗中心护士的压力来源及因素。

方法

在沙特阿拉伯的五家政府医院及四个基层医疗中心部门开展了一项横断面研究。通过一项调查,347名护士于2016年2月至3月完成了护理压力量表。

结果

工作量被视为工作相关压力最常见的来源,而准备不足则被视为最不常见的来源。其他主要来源包括基层医疗中心与医生及护士的冲突,以及医院中缺乏支持和治疗方面的不确定性。护士的年龄、婚姻状况、国籍及工作岗位是已明确的导致压力的显著因素。

结论

总体而言,工作相关压力的来源及因素因护士的工作环境而有显著差异。因此,了解护士对其工作环境的看法可为调整职业压力管理政策提供战略依据。

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