Department of Pharmacy Practice, College of Pharmacy and Pharmaceutical Sciences, The University of Toledo, Toledo, OH, USA.
College of Medicine and Life Sciences, The University of Toledo, Toledo, OH, USA.
J Pharm Pract. 2020 Apr;33(2):187-191. doi: 10.1177/0897190018799217. Epub 2018 Sep 16.
In physician practices and pharmacies, staff members work to process prescription renewals so that patients receive a steady supply of medications. These functions are essential to ensure patients have continuous access to medications and remain adherent to prescribed therapies. Despite the incorporation of e-prescribing software programs to ease management of these processes, barriers to effective management of the prescription renewal process exist. Mismanagement of pharmacy adherence programs can ultimately lead to patients receiving inappropriate medications and excessive use of staff resources. The objective of this article is to examine the prescription renewal process in both the primary care setting and the pharmacy and report challenges associated with the process. A literature review was conducted to find studies that describe pharmacists' and physicians' handlings of prescription renewals, use of e-prescribing software, and benefits and barriers to using these technologies. Although studies report e-prescribing software improves efficiency in the prescription renewal process, there is a need to reduce technological problems that create challenges in use. It is recommended that staff within physician practices and pharmacies standardize prescription renewal processes and educate patients about the prescription renewal process.
在医生诊所和药店中，工作人员致力于处理处方续方，以确保患者能够持续获得药物供应。这些功能对于确保患者持续获得药物并坚持规定的治疗方案至关重要。尽管引入了电子处方软件程序来简化这些流程的管理，但处方续方流程的有效管理仍存在障碍。药物依从性计划管理不善最终可能导致患者使用不适当的药物和过度使用员工资源。本文的目的是检查初级保健环境和药店中的处方续方流程，并报告与该流程相关的挑战。进行了文献回顾，以查找描述药剂师和医生处理处方续方、使用电子处方软件以及使用这些技术的好处和障碍的研究。尽管研究报告电子处方软件提高了处方续方流程的效率，但仍需要解决技术问题，这些问题在使用过程中带来了挑战。建议医生诊所和药店的工作人员使处方续方流程标准化，并教育患者了解处方续方流程。
