Melbourne School of Psychological Sciences, University of Melbourne, Melbourne, Australia.
ANU Medical School, ANU College of Health and Medicine, The Australian National University, Canberra, Australian Capital Territory, Australia.
Int J Ment Health Nurs. 2019 Feb;28(1):339-350. doi: 10.1111/inm.12542. Epub 2018 Oct 3.
Contemporary mental health policies call for increased involvement of consumers in leadership across mental health service design, delivery, and evaluation. However, consumer leadership is not currently well understood within academia or in mental health services themselves. This study investigates how consumer leadership is currently conceptualized by stakeholders at the service delivery level. To this end, semistructured interviews were conducted with 14 mental health organization members identifying as consumer leaders, colleagues supporting consumer leaders, or organization executives. Interview data were analysed using an inductive thematic analysis to develop a broad understanding of participants' perceptions of consumer leadership. Findings indicate constructions of consumer leadership within mental health organizations can be understood in relation to four themes: consumer leadership roles, requirements, purpose, and process. Inconsistencies across participants' perceptions of consumer leadership were identified as constituting barriers to its development, highlighting the need to better clarify the nature of consumer leadership.
当代精神卫生政策呼吁增加消费者在精神卫生服务设计、提供和评估方面的领导力。然而,在学术界或精神卫生服务本身,消费者领导力目前还没有得到很好的理解。本研究调查了服务提供层面的利益相关者目前如何理解消费者领导力。为此,对 14 名自称为消费者领导者的精神卫生组织成员、支持消费者领导者的同事或组织高管进行了半结构化访谈。使用归纳主题分析对访谈数据进行分析,以广泛了解参与者对消费者领导力的看法。研究结果表明,精神卫生组织中消费者领导力的构建可以通过以下四个主题来理解:消费者领导力角色、要求、目的和过程。参与者对消费者领导力的看法存在不一致性,这构成了其发展的障碍,突出了需要更好地澄清消费者领导力的性质。