Mahjoub Mohamed, Ben Fredj Sihem, Bouafia Nebiha, Bouriga Rym, Ben Jalleb Naceur, Njah Mansour
Tunis Med. 2018 Feb;96(2):135-141.
promoting patient safety culture is a strategic priority and converges towards improving quality of health care. The healthcare professionals-patient relationship is an essential concept of patient safety culture. However, the increase of patient safety awareness is still delayed in Tunisia.
to assess and analyze the healthcare professional-patient relationship level among all healthcare professionals' categories in university hospital centre (UHC)FarhatHached, Sousse¬ Tunisia in order to further direct our strategies.
We carried out a descriptive cross-sectional study among healthcare professionals at our UHC. The French version of the "Hospital Survey On Patient Safety Culture" was adopted, and self-administered to 319 care providers, including 116 physicians and 203 paramedical personals.
Response rate was 90.5% (289/319). The overall mean score for positive perception of the explored domain was 58.4%. However, physicians reported significant higher percentage of positive responses than paramedical staff (69.7% versus 53.4%; p=0.01). Positive perception was notified by 83.5% of all healthcare professional regarding to item relative to "adverse events may affect the relationship of trust between physician-patient", it was significantly higher among physicians compared to paramedics (97.7% versus 77.4% ; p<10-4).
Dimension concerning healthcare professional-patient relationship was poorly developed among health care professionals in our hospital. Thus, it is crucial to improve this situation and to create a well-balanced healthcare professional-patient relationship based on partnership and taking into account individual factors.
促进患者安全文化是一项战略重点，并且趋向于提高医疗保健质量。医护人员与患者的关系是患者安全文化的一个基本概念。然而，突尼斯患者安全意识的提高仍然滞后。
评估和分析突尼斯苏塞法哈特哈谢德大学医院中心（UHC）所有医护人员类别中医护人员与患者的关系水平，以便进一步指导我们的策略。
我们在我们的大学医院中心对医护人员开展了一项描述性横断面研究。采用了《患者安全文化医院调查》的法语版本，并由319名护理人员自行填写，其中包括116名医生和203名辅助医疗人员。
回复率为90.5%（289/319）。所探索领域的积极认知总体平均得分为58.4%。然而，医生报告的积极回复百分比显著高于辅助医疗人员（69.7%对53.4%；p = 0.01）。83.5%的所有医护人员对“不良事件可能会影响医患之间的信任关系”这一项目表示积极认知，医生中的这一比例显著高于护理人员（97.7%对77.4%；p<10-4）。
在我们医院的医护人员中有关医护人员与患者关系的维度发展不佳。因此，改善这种情况并基于伙伴关系并考虑个体因素建立一种平衡良好的医护人员与患者关系至关重要。
