Agarwala Aalok V, McRichards L Kelsey, Rao Vanessa, Kurzweil Vanessa, Goldhaber-Fiebert Sara N
Jt Comm J Qual Patient Saf. 2019 Mar;45(3):170-179. doi: 10.1016/j.jcjq.2018.08.012. Epub 2018 Oct 16.
Emergency manuals (EMs) are context-relevant sets of crisis checklists or cognitive aids designed to enable professional teams to deliver optimal care during critical events. Evidence from simulation and other high-risk industries have proven that use of these types of checklists can significantly improve event management and decrease omissions of key steps. However, simply printing and placing tools in operating rooms (ORs) is unlikely to be effective. How interventions are implemented influences whether clinicians actually change practice and whether patient care is affected. This article provides an in-depth description of a rigorous implementation plan with three goals: (1) place EMs in every anesthetizing location, (2) create interprofessional engagement, and (3) demonstrate that a majority of anesthesia clinicians would use the new tool in some way within the first year.
The implementation of EMs included 10 steps across four distinct phases. EM use was measured using an electronic quality assurance tool, with data collected after each case about whether and how the EM was used.
During the six months following implementation, 67.0% of clinicians had used the manual, with 24.1% using it for clinical care and 9.2% using it during a critical event.
This article presents a framework and detailed description of the steps a large academic institution followed in successfully implementing EMs. In conjunction with other available resources, those interested in introducing OR EMs at large, complex institutions may benefit from the experience shared in anticipating challenges and overcoming barriers to adoption.
应急手册(EMs)是与情境相关的危机检查表或认知辅助工具集,旨在使专业团队在关键事件期间提供最佳护理。来自模拟和其他高风险行业的证据表明,使用这类检查表可显著改善事件管理并减少关键步骤的遗漏。然而,仅仅将工具打印出来并放置在手术室(ORs)中不太可能有效。干预措施的实施方式会影响临床医生是否实际改变实践以及患者护理是否受到影响。本文深入描述了一个严格的实施计划,该计划有三个目标:(1)在每个麻醉地点放置应急手册;(2)建立跨专业参与;(3)证明大多数麻醉临床医生将在第一年内以某种方式使用新工具。
应急手册的实施包括四个不同阶段的10个步骤。使用电子质量保证工具测量应急手册的使用情况,在每个病例后收集关于是否以及如何使用应急手册的数据。
在实施后的六个月内,67.0%的临床医生使用了该手册,其中24.1%用于临床护理,9.2%在关键事件期间使用。
本文介绍了一个大型学术机构成功实施应急手册所遵循步骤的框架和详细描述。结合其他可用资源,那些有意在大型复杂机构引入手术室应急手册的人可能会从所分享的应对挑战和克服采用障碍的经验中受益。