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Appointed by young people - a qualitative study on young patients recruiting hospital staff in Denmark.

作者信息

Hanghøj Signe, Thomsen Ena L, Blix Charlotte, Hertz Pernille Grarup, Boisen Kirsten A

机构信息

Center of Adolescent Medicine, Department of Pediatrics and Adolescent Medicine, Copenhagen University Hospital Rigshospitalet, Blegdamsvej 9, 2100 København Ø, Denmark.

Center of Adolescent Medicine, Department of Pediatrics and Adolescent Medicine, Copenhagen University Hospital Rigshospitalet, 2100 København Ø, Denmark.

出版信息

Int J Adolesc Med Health. 2018 Oct 24;33(2):/j/ijamh.ahead-of-print/ijamh-2018-0073/ijamh-2018-0073.xml. doi: 10.1515/ijamh-2018-0073.

DOI:10.1515/ijamh-2018-0073
PMID:30367799
Abstract

BACKGROUND

There is a lack of knowledge about young peoples'wishes for the qualifications including skills and personal traits of hospital staff during the recruitment process.

OBJECTIVE

The aim of this qualitative study was to explore which qualifications, skills and personal traits young people prefer when recruiting hospital staff.

METHODS

A Youth Recruitment Committee (YRC) consisting of four young people performed six job interviews in parallel to conventional job interviews at Copenhagen University Hospital Rigshospitalet, Denmark. The interviews with the candidates and the subsequent YRC deliberation were observed and recorded, and data were analyzed using thematic analysis.

RESULTS

Four main themes with matching sub-themes emerged from the data: (1) Personality (appearance and commitment), (2) Professional skills (approach, mentality and activities), (3) Project management (skills and experience), (4) Communication (during the interview and experiential approach to youth). It was important to the YRC that the candidate had professional experience working with young people as well as being a skilled project manager. The YRC also assessed the candidates´ communication during the interview.

CONCLUSIONS

By inviting young people in as a separate recruitment committee, their perspectives and preferences were noted without interference from professionals. Our findings are in line with previous research regarding young peoples´ preferences on youth-friendly health services. Furthermore, this approach made it possible to evaluate candidates´ communication skills with young people as they were assessed during the job interviews.

摘要

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